Support Assistant

Support Assistant

Full-Time 20000 - 25000 £ / year (est.) No working from home possible
Evolve Housing + Support

At a Glance

  • Tasks: Support young people in their journey to independence through care and activities.
  • Company: Join a vibrant team dedicated to making a difference in young lives.
  • Benefits: Enjoy over 6 weeks holiday, sick pay, and a pension scheme.
  • Other info: Flexible shifts with excellent transport links in central Croydon.
  • Why this job: Make a real impact while gaining valuable experience in a supportive environment.
  • Qualifications: Passion for helping others and knowledge of safeguarding.

The predicted salary is between 20000 - 25000 £ per year.

Are you looking for a new care and support opportunity? If you are passionate about making a real difference through supporting young people, we would love to hear from you! We have support assistant roles in our Ingram Court supported housing service for young people aged 16 to 22 in central Croydon. These roles build on customer care, health and safety, flexibility, adaptability and support young people on their path to independence.

Our 44‑bed service is conveniently located in central Croydon close to West Croydon station/tram stop, offering excellent transport links across London and beyond. Some parking is available on site for colleagues on a first‑come basis. Our customers come with a range of support needs, such as those associated with mental health, care leaver status, probation, ex‑offending, domestic violence, learning disabilities and asylum seeking.

You will join a lively, supportive, and friendly team to work together to provide an excellent service for our young people. Our Support Assistants have a smaller customer caseload and focus more on group activities. A key part of the role is enabling customers to gain necessary support from other organisations so you will need to be able to network and build relationships with those in other organisations.

You need knowledge of safeguarding and how this may apply in the day‑to‑day work we do, as well as an understanding of the reasons why people become homeless.

Responsibilities
  • Identify their strengths as part of our asset‑based approach and identify their needs, opportunities, rights, and responsibilities to enable them to move on to independent living.
  • Plan and set targets to achieve and take appropriate action to meet their goals and aspirations.
  • Take part in activities and provide them with opportunities that generate aspiration and confidence.

You will need to be able to work shifts on a pre‑planned rolling rota – 5 to 7 days a week including mornings from 7 am, evenings to 10 pm, mid‑shifts and weekends. You must have the correct right to work in the UK. Evolve does not have a sponsorship licence.

Benefits
  • Over 6 weeks holiday per annum (rising with service)
  • Ability to buy or sell additional one‑week holiday per annum
  • Employer‑paid DBS checks
  • Occupational sick pay
  • Employer contributory pension scheme
  • 4 x Life Assurance
  • Medical Cash Back Plan
  • Yulife Employee Assistance

Support Assistant employer: Evolve Housing + Support

Evolve is an exceptional employer dedicated to making a meaningful impact in the lives of young people. With a supportive and friendly work culture, our Support Assistants enjoy over six weeks of holiday, opportunities for professional growth, and a comprehensive benefits package including employer-paid DBS checks and a contributory pension scheme. Located in central Croydon, our service offers excellent transport links and a vibrant team environment, making it an ideal place for those passionate about care and support.

Evolve Housing + Support

Contact Details:

Evolve Housing + Support Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Support Assistant

Tip Number 1

Get to know the company! Research their values and mission, especially how they support young people. This will help you tailor your approach during interviews and show that you're genuinely interested in making a difference.

Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend local events related to youth support. Building relationships can give you insider info and might even lead to a referral!

Tip Number 3

Prepare for situational questions! Think about scenarios where you've demonstrated flexibility, adaptability, and customer care. Use the STAR method (Situation, Task, Action, Result) to structure your answers.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're proactive and serious about joining our supportive team.

We think you need these skills to ace Support Assistant

Customer Care
Health and Safety Knowledge
Flexibility
Adaptability
Networking Skills
Relationship Building
Knowledge of Safeguarding

Some tips for your application 🫡

Show Your Passion:When writing your application, let your passion for supporting young people shine through. Share personal experiences or motivations that drive you to make a difference in their lives.

Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role. Mention specific examples of customer care, adaptability, and teamwork that relate to the job description.

Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We want to see your personality, so don’t be afraid to let it come through in your writing!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!

How to prepare for a job interview at Evolve Housing + Support

Know Your Stuff

Before the interview, make sure you understand the role of a Support Assistant inside out. Familiarise yourself with the specific needs of young people aged 16 to 22 and the challenges they face. This will help you demonstrate your passion for making a difference and show that you're ready to support them on their journey to independence.

Showcase Your Skills

Think about your previous experiences and how they relate to the responsibilities of the role. Be prepared to share examples of how you've successfully supported others, managed challenging situations, or built relationships with external organisations. This will highlight your adaptability and customer care skills.

Ask Thoughtful Questions

Interviews are a two-way street! Prepare some insightful questions about the team dynamics, the types of activities you'll be involved in, or how the organisation supports its staff. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Be Yourself

Finally, don’t forget to let your personality shine through! The team is looking for someone who fits well within their lively and supportive environment. Be honest about your motivations and what drives you to work in this field, as authenticity can really set you apart from other candidates.