At a Glance
- Tasks: Deliver high-quality housing management and oversee income collection processes.
- Company: Evolve Housing + Support, committed to equality and community support.
- Benefits: Over 6 weeks holiday, sick pay, pension scheme, and wellness programmes.
- Other info: Join a diverse team focused on inclusion and community impact.
- Why this job: Make a real difference in people's lives while building strong relationships.
- Qualifications: Right to work in the UK and ability to work flexible shifts.
The predicted salary is between 30000 - 40000 € per year.
Position Overview
This dynamic position focuses on delivering a high-quality Housing Management service working with our Rent and Income manager and their team. You will have operational oversight of our income collection processes, ensuring these are robust and being used effectively to achieve maximum income through rents and service charges. You will ensure that arrears are minimised and will work closely with external partners such as DWP, Local authorities and registered providers to deliver our financial objectives. You will have a strong commitment to professionalism, an eye for detail, work collaboratively, provide excellent customer service, address housing management matters proactively, provide responsive support and foster a positive environment where residents feel secure and valued. This role is ideal for someone who thrives in a people‑centred environment, enjoys building strong relationships, approaches challenges with compassion and a non‑judgmental attitude, and is motivated by finding practical solutions to support Evolve and its residents in achieving their goals.
Requirements
You will need to have the correct right to work in the UK, as Evolve does not have a sponsorship licence. You will need to be able to work shifts on a pre‑planned rolling rota – 5/7 days a week including mornings (from 7am), evenings (to 10pm) – these also include mid shifts and weekends.
Equal Opportunities
Evolve Housing + Support is an equal opportunities employer and encourages applications from all sections of the community, including people who have experienced homelessness themselves. Equality, diversity and inclusion are key objectives for us, and we reflect this in our recruitment practices, actively seeking applications from all parts of the community regardless of race, religion or belief, sex, sexual orientation, gender identity, age, or disability.
Benefits
- Over 6 weeks holiday per annum (rising with service)
- Ability to buy or sell an additional week holiday per annum
- Employer paid DBS checks
- Occupational sick pay
- Employer contributory pension scheme
- 4 x Life Assurance
- Medical Cash Back Plan
- Yulife Employee Assistance & Rewards Programme
- Cycle to work scheme
- Full training and induction programme
- Blue Light Card
Area Manager – Housing Management in Merton employer: Evolve Housing + Support
Evolve Housing + Support is an exceptional employer that prioritises a supportive and inclusive work culture, making it an ideal place for those passionate about housing management. With over six weeks of holiday, comprehensive training, and a commitment to employee well-being through various benefits, including a contributory pension scheme and an Employee Assistance Programme, Evolve fosters professional growth and encourages a collaborative environment where every team member can thrive. Located in a vibrant community, this role offers the unique opportunity to make a meaningful impact on residents' lives while working alongside dedicated professionals who share a common goal of providing excellent service.
StudySmarter Expert Advice🤫
We think this is how you could land Area Manager – Housing Management in Merton
✨Tip Number 1
Network like a pro! Reach out to people in the housing management sector, attend local events, and connect with professionals on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for those interviews! Research Evolve Housing + Support thoroughly, understand their values, and think about how your experience aligns with their mission. Practise common interview questions and have examples ready that showcase your skills in housing management.
✨Tip Number 3
Showcase your passion for people! In your conversations, highlight your commitment to providing excellent customer service and your ability to build strong relationships. This role is all about making residents feel valued, so let that shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our team at Evolve.
We think you need these skills to ace Area Manager – Housing Management in Merton
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Area Manager role. Highlight your experience in housing management and any relevant skills that align with our values at StudySmarter. We want to see how you can bring your unique flair to our team!
Showcase Your People Skills:Since this role is all about building relationships, don’t forget to emphasise your people skills. Share examples of how you've successfully worked with diverse groups or resolved conflicts. We love seeing candidates who thrive in a people-centred environment!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so make sure your passion for the role shines through without unnecessary fluff!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Evolve Housing + Support
✨Know Your Stuff
Make sure you understand the key responsibilities of the Area Manager role, especially around income collection and housing management. Brush up on relevant legislation and best practices in the sector so you can speak confidently about how you would handle various scenarios.
✨Showcase Your People Skills
This role is all about building relationships, so be ready to share examples of how you've successfully worked with diverse groups. Think about times when you've resolved conflicts or supported residents, and be prepared to discuss your approach to customer service.
✨Demonstrate Your Problem-Solving Ability
Prepare to talk about specific challenges you've faced in previous roles and how you tackled them. Highlight your ability to find practical solutions, especially in a people-centred environment, as this will resonate well with the interviewers.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the company’s approach to housing management and their goals for the future. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
