We're Hiring: Account Manager - Front of House Recruitment
Evolve Hospitality | Cambridge
£34,000 - £36,000 (depending on experience) + monthly, quarterly and annual bonus
Are you ambitious, people-focused and ready to grow your career in a fast-paced, hospitality-led recruitment business? Evolve Hospitality is looking for an Account Manager to help manage and grow our Front of House desk in Cambridge.
You'll build long-term partnerships with hospitality clients across Cambridge and the wider Cambridgeshire area, while developing a reliable network of high-quality temporary staff. From day-to-day bookings to busy event periods, you'll play a key role in delivering the professional, dependable service our clients expect.
The Role
- Manage and develop a portfolio of hospitality clients, building trusted relationships and working towards clear desk targets.
- Source, recruit and retain high-quality Front of House staff, matching people to the right shifts and venues.
- Coordinate bookings and help ensure clients have the right people in place when they need them.
- Keep in regular contact with clients and candidates, providing responsive communication and a high standard of service.
- Support large events and peak periods, including on-site check-ins where required.
- Help deliver staffing for a varied local hospitality calendar, including major events and Newmarket race meetings.
- Monitor desk performance, maintain a strong sales pipeline and work with the wider team to identify opportunities for growth.
About You
- A confident communicator who enjoys building genuine, long-term relationships.
- Experience in hospitality is essential; recruitment, account management or sales experience would be an advantage.
- Ambitious, organised and motivated by targets, with the resilience to thrive in a fast-paced environment.
- Able to prioritise, solve problems and stay calm when bookings or event requirements change at short notice.
- Knowledge of Cambridge and the surrounding hospitality market is a plus.
- A team player who takes pride in reliability, high standards and treating people well.
Working Pattern
Core hours: 08:00-17:00, Monday-Friday, with some flexibility during peak periods to meet business needs.
Occasional weekend check-ins or participation in an on-call rota may be required.
Attendance at networking events and company socials throughout the year.
What's in It for You?
- Competitive base salary plus uncapped commission.
- Clear opportunities for progression within a growing business.
- Your birthday off.
- Annual overseas incentive trips.
- Benefit Hub discounts.
- Vitality Health Insurance.
- A supportive, social team culture where people work together to get the job done.
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Front of House Account Manager in Cambridge employer: Evolve Group
Join a dynamic team in Milton Keynes where your entrepreneurial spirit is not just recognised but rewarded. With a culture that thrives on high performance and collaboration, we offer unparalleled earning potential and a clear pathway for career advancement, allowing you to transform your ambition into success. Here, your drive and emotional intelligence will be the keys to unlocking a fulfilling and lucrative career in recruitment.
