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- Tasks: Manage overdue payments and build strong client relationships to ensure timely payments.
- Company: Join a passionate team focused on sustainability and top-tier service.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Other info: Dynamic role with opportunities to collaborate across departments.
- Why this job: Make a real impact in finance while promoting sustainability and teamwork.
- Qualifications: Experience in credit control, excellent communication, and strong attention to detail.
The predicted salary is between 30000 - 40000 £ per year.
If you’re ready to join forces with a team that’s as passionate about sustainability as it is about providing top-tier service, then read on.
Role Purpose
The credit controller will be part of the credit control department, responsible for ensuring payments are made in a timely manner to minimise overdue debt. The post holder will work closely with the operational departments to respond to queries or to resolve disputes.
Duties and Responsibilities
- Review the debt ledger on a daily basis and proactively chase overdue payments via phone and email
- Liaise with internal teams to resolve billing disputes
- Negotiate and manage payment plans where necessary
- Build and maintain strong relationships with clients to ensure agreed payment terms are adhered to
- Recommend appropriate actions for overdue accounts
- Maintain accurate and up-to-date records of all communications
- Build good working relationships with 3rd party stakeholders
- Prepare and distribute aged debt reports
Qualifications
- Previous experience in a credit control or cash collection role
- Ability to communicate effectively at all levels (both written and verbal)
- Excellent attention to detail
- Good time management skills and able to prioritise own workload
- Excellent customer service skills with the ability to remain calm in stressful situations
- Previous experience working on a finance system
- Ability to work well in a team environment
- Strong IT skills, particularly in Excel
The ideal candidate
The ideal candidate will have previous credit control or cash collection experience within an office environment. A strong communicator is essential and attention to detail is key due to the complex nature of the role. Previous experience of dealing with external stakeholders is essential and the ability to work collaboratively across all Evolve departments is a pre-requisite for this position.
Credit Controller in Lytham St Annes employer: Evolve Energy
Contact Detail:
Evolve Energy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Lytham St Annes
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance world and let them know you're on the hunt for a Credit Controller role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your communication skills. Since you'll be liaising with internal teams and clients, practice explaining complex financial concepts in simple terms. This will show that you can handle disputes and maintain strong relationships.
✨Tip Number 3
Show off your Excel skills! Many employers look for candidates who can manage data effectively. Create a portfolio of your past work or examples of how you've used Excel to track payments or resolve billing issues.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications from passionate candidates who are ready to join our team. Make sure to highlight your previous credit control experience and customer service skills in your application.
We think you need these skills to ace Credit Controller in Lytham St Annes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience in credit control or cash collection. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about sustainability and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Show Off Your Communication Skills: Since effective communication is key in this role, make sure your written application reflects that. Use clear language and structure your thoughts well. We want to see how you can communicate effectively, even on paper!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Evolve Energy
✨Know Your Numbers
Brush up on your knowledge of credit control metrics and financial terminology. Being able to discuss how you’ve managed overdue debts or improved cash flow in previous roles will show that you’re not just familiar with the job, but that you can bring real value to the team.
✨Showcase Your Communication Skills
Since this role involves liaising with various departments and clients, practice articulating your thoughts clearly. Prepare examples of how you've effectively resolved disputes or built relationships in the past. This will demonstrate your ability to communicate at all levels, which is crucial for success.
✨Demonstrate Attention to Detail
Be ready to discuss specific instances where your attention to detail made a difference. Whether it was catching an error in a billing statement or ensuring accurate records, highlighting these moments will reinforce your fit for the role, especially given its complex nature.
✨Prepare for Scenario Questions
Think about potential scenarios you might face as a credit controller, such as handling a difficult client or negotiating a payment plan. Practising your responses will help you feel more confident and show that you can think on your feet, which is essential in this fast-paced environment.