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- Tasks: Manage overdue payments and build strong client relationships to ensure timely payments.
- Company: Join a passionate team focused on sustainability and top-tier service.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Other info: Collaborative atmosphere with opportunities to work across various departments.
- Why this job: Make a real impact by helping clients manage their finances effectively.
- Qualifications: Experience in credit control, excellent communication, and strong attention to detail.
The predicted salary is between 30000 - 40000 £ per year.
In order to make an application, simply read through the following job description and make sure to attach relevant documents.
If you’re ready to join forces with a team that’s as passionate about sustainability as it is about providing top-tier service, then read on.
Role Purpose
The credit controller will be part of the credit control department, responsible for ensuring payments are made in a timely manner to minimise overdue debt. The post holder will work closely with the operational departments to respond to queries or to resolve disputes.
Duties and Responsibilities
- Review the debt ledger on a daily basis and proactively chase overdue payments via phone and email
- Liaise with internal teams to resolve billing disputes
- Negotiate and manage payment plans where necessary
- Build and maintain strong relationships with clients to ensure agreed payment terms are adhered to
- Recommend appropriate actions for overdue accounts
- Maintain accurate and up-to-date records of all communications
- Build good working relationships with 3rd party stakeholders
- Prepare and distribute aged debt reports
Qualifications
- Previous experience in a credit control or cash collection role
- Ability to communicate effectively at all levels (both written and verbal)
- Excellent attention to detail
- Good time management skills and able to prioritise own workload
- Excellent customer service skills with the ability to remain calm in stressful situations
- Previous experience working on a finance system
- Ability to work well in a team environment
- Strong IT skills, particularly in Excel
The ideal candidate
The ideal candidate will have previous credit control or cash collection experience within an office environment. A strong communicator is essential and attention to detail is key due to the complex nature of the role. Previous experience of dealing with external stakeholders is essential and the ability to work collaboratively across all Evolve departments is a pre-requisite for this position.
Credit Controller employer: Evolve Energy
Contact Detail:
Evolve Energy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance world and let them know you're on the hunt for a Credit Controller role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your communication skills. Since this role requires liaising with various teams and clients, practice explaining complex concepts clearly and confidently. Mock interviews with friends can help you nail this!
✨Tip Number 3
Showcase your attention to detail! During interviews, share specific examples of how you've successfully managed overdue accounts or resolved disputes in the past. This will demonstrate your capability and fit for the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our passionate team focused on sustainability and top-tier service.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience in credit control or cash collection. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about sustainability and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Show Off Your Communication Skills: Since effective communication is key in this role, make sure your written application reflects that. Use clear language and check for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us!
How to prepare for a job interview at Evolve Energy
✨Know Your Numbers
Brush up on your understanding of credit control metrics and financial terminology. Being able to discuss how you’ve managed overdue debts or improved cash flow in previous roles will show that you’re not just familiar with the job, but that you can bring real value to the team.
✨Showcase Your Communication Skills
Since this role involves liaising with various departments and clients, practice articulating your thoughts clearly. Prepare examples of how you've effectively resolved disputes or built relationships in the past. This will demonstrate your ability to communicate at all levels, which is crucial for a Credit Controller.
✨Demonstrate Attention to Detail
Be ready to discuss specific instances where your attention to detail made a difference. Whether it was catching an error in a billing dispute or ensuring accurate records, highlighting these moments will reassure the interviewers that you can handle the complexities of the role.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations, like handling a difficult client or managing multiple overdue accounts. Think through your approach beforehand, focusing on negotiation tactics and how you would maintain professionalism under pressure. This will showcase your problem-solving skills and customer service abilities.