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For Companies At a Glance
- Tasks: Manage TPI accounts and ensure top-notch service for clients.
- Company: Evolve Energy, a passionate team focused on sustainability.
- Benefits: Competitive salary, bonus, hybrid working, and growth opportunities.
- Other info: Fast-paced environment with excellent career development potential.
- Why this job: Join a dynamic team making a real impact in the energy sector.
- Qualifications: Experience in B2B Energy Supplier or TPI Account Management required.
The predicted salary is between 35000 - 60000 £ per year.
If you’re ready to join forces with a team that’s as passionate about sustainability as it is about providing top-tier service, then read on.
Evolve Energy is currently going through a period of expansion, which has resulted in us having several new requirements within the business. We are looking for a TPI Account Manager and a Senior TPI Account Manager to join our Corporate Accounts team.
Role Purpose
The Account Manager roles will form part of the Corporate Accounts team and will be responsible for managing our Third-Party Intermediary (TPI) accounts, ensuring that the TPIs and customers are always provided with a high level of service. The roles will be an integral part of the team and will be there to effectively drive quality and service. The roles act as the primary point of contact between the company and its clients.
Duties and Responsibilities
- Manage TPI accounts to ensure excellent quality and service is provided, including managing engagement through telephone and face-to-face meetings.
- Manage renewal portfolio to maximise retention and revenue.
- Building awareness and reporting on Evolve Energy KPIs.
- Proactively develop and improve propositions with TPIs, identifying additional areas of added value business for both parties.
- Monitor and report on competitor and TPI activity.
- Understand and manage TPI portfolio performance – rates, consumption, debt etc.
- Understand key business processes and how Evolve Energy’s internal software is used to manage these.
Personal skills and experience
- Previous experience working in a B2B Energy Supplier or TPI Account Management role.
- Proven ability to manage customer relationships, a high workload, and balance priorities.
- Possess strong planning, organisational, presentation, documentation, and report writing skills.
- Must be comfortable working in a fast-paced, ever-changing environment.
- Establish and maintain excellent working relationships with partner organisations and affiliates.
- Ability to exploit opportunities that are complementary to the business goals.
- Achieve excellence through delivery of market-leading customer service.
- An understanding of managing TPI portfolio performance – rates, consumption, debt etc.
The ideal candidate
You will come from a strong Account Management background, ideally within the Energy industry. You will be a strong communicator and a results-driven individual. Proven experience in account management, sales or customer success is essential. Demonstrable skills include revenue growth within accounts, customer satisfaction, client retention and account profitability.
If you’re ready to be part of a passionate, collaborative team that’s driving change in the energy sector, we’d love to hear from you.
TPI/Senior TPI Account Managers employer: Evolve Energy (Evolve Energy Supply Limited)
Contact Detail:
Evolve Energy (Evolve Energy Supply Limited) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land TPI/Senior TPI Account Managers
✨Tip Number 1
Network like a pro! Reach out to your connections in the energy sector and let them know you're on the hunt for a TPI Account Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching Evolve Energy and its competitors. Understand their KPIs and how they operate. This will not only impress your interviewers but also show that you're genuinely interested in the company and its mission.
✨Tip Number 3
Practice your pitch! Be ready to discuss your previous experience in account management and how it relates to managing TPI accounts. Highlight your ability to build relationships and drive customer satisfaction – that's what they're looking for!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the team at Evolve Energy.
We think you need these skills to ace TPI/Senior TPI Account Managers
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous roles in account management, especially in the energy sector, to show us you’re the right fit for the TPI Account Manager position.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for sustainability and how your background aligns with our mission at Evolve Energy. Don’t forget to mention specific achievements that demonstrate your ability to manage customer relationships effectively.
Showcase Your Communication Skills: As a TPI Account Manager, strong communication is key. In your application, make sure to showcase examples of how you've successfully managed client relationships and communicated effectively in previous roles. We want to see your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Evolve Energy (Evolve Energy Supply Limited)
✨Know Your Stuff
Before the interview, make sure you understand Evolve Energy's mission and values, especially their focus on sustainability. Familiarise yourself with their services and how they interact with TPIs. This will show your genuine interest in the company and help you answer questions more effectively.
✨Showcase Your Experience
Prepare specific examples from your previous roles that highlight your account management skills, particularly in the energy sector. Be ready to discuss how you've successfully managed customer relationships and driven revenue growth. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and Evolve Energy's future plans. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
✨Demonstrate Your Communication Skills
As a TPI Account Manager, strong communication is key. Practice articulating your thoughts clearly and confidently. During the interview, listen actively and engage with the interviewer, showing that you can build rapport and maintain excellent working relationships.