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For Companies At a Glance
- Tasks: Manage TPI accounts and ensure top-notch service for clients.
- Company: Evolve Energy, a passionate team focused on sustainability.
- Benefits: Competitive salary, bonus, hybrid working, and growth opportunities.
- Other info: Fast-paced environment with excellent career development prospects.
- Why this job: Join a dynamic team making a real impact in the energy sector.
- Qualifications: Experience in B2B Energy Supplier or TPI Account Management required.
The predicted salary is between 35000 - 60000 £ per year.
If you’re ready to join forces with a team that’s as passionate about sustainability as it is about providing top-tier service, then read on.
Evolve Energy is currently going through a period of expansion, which has resulted in us having several new requirements within the business. We are looking for a TPI Account Manager and a Senior TPI Account Manager to join our Corporate Accounts team.
Role Purpose
The Account Manager roles will form part of the Corporate Accounts team and will be responsible for managing our Third-Party Intermediary (TPI) accounts, ensuring that the TPIs and customers are always provided with a high level of service. The roles will be an integral part of the team and will be there to effectively drive quality and service. The roles act as the primary point of contact between the company and its clients.
Duties and Responsibilities
- Manage TPI accounts to ensure excellent quality and service is provided, including managing engagement through telephone and face-to-face meetings.
- Manage renewal portfolio to maximise retention and revenue.
- Building awareness and reporting on Evolve Energy KPIs.
- Proactively develop and improve propositions with TPIs, identifying additional areas of added value business for both parties.
- Monitor and report on competitor and TPI activity.
- Understand and manage TPI portfolio performance – rates, consumption, debt etc.
- Understand key business processes and how Evolve Energy’s internal software is used to manage these.
Personal skills and experience
- Previous experience working in a B2B Energy Supplier or TPI Account Management role.
- Proven ability to manage customer relationships, a high workload, and balance priorities.
- Possess strong planner, organisational, presentation, documentation, and report writing skills.
- Must be comfortable working in a fast-paced, ever-changing environment.
- Establish and maintain excellent working relationships with partner organisations and affiliates.
- Ability to exploit opportunities that are complementary to the business goals.
- Achieve excellence through delivery of market-leading customer service.
- An understanding of managing TPI portfolio performance – rates, consumption, debt etc.
The ideal candidate
You will come from a strong Account Management background, ideally within the Energy industry. You will be a strong communicator and a results-driven individual. Proven experience in account management, sales or customer success is essential. Demonstrable skills include revenue growth within accounts, customer satisfaction, client retention and account profitability.
If you’re ready to be part of a passionate, collaborative team that’s driving change in the energy sector, we’d love to hear from you.
TPI/Senior TPI Account Managers in Bristol employer: Evolve Energy (Evolve Energy Supply Limited)
Contact Detail:
Evolve Energy (Evolve Energy Supply Limited) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land TPI/Senior TPI Account Managers in Bristol
✨Tip Number 1
Network like a pro! Get out there and connect with people in the energy sector. Attend industry events, join relevant online groups, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research Evolve Energy and understand their values, especially around sustainability. Be ready to discuss how your experience aligns with their goals and how you can contribute to their Corporate Accounts team.
✨Tip Number 3
Showcase your skills! Bring along examples of your previous work in account management, especially any successes in the energy sector. Use metrics to demonstrate your impact, like revenue growth or client retention rates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Evolve Energy. Don’t miss out on this opportunity!
We think you need these skills to ace TPI/Senior TPI Account Managers in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the TPI Account Manager role. Highlight your experience in B2B energy supply and account management, showcasing how you've driven customer satisfaction and revenue growth.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for sustainability and how your skills align with Evolve Energy's mission. Be sure to mention specific examples of your past successes in account management.
Showcase Your Skills: In your application, emphasise your organisational and communication skills. Mention any experience you have with managing TPI portfolios and how you've successfully navigated fast-paced environments.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at Evolve Energy (Evolve Energy Supply Limited)
✨Know Your Stuff
Before the interview, make sure you understand Evolve Energy's mission and values, especially their focus on sustainability. Familiarise yourself with their services and how they interact with TPI accounts. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Experience
Prepare specific examples from your previous roles that highlight your experience in account management, particularly in the energy sector. Be ready to discuss how you've successfully managed customer relationships and driven revenue growth, as these are key aspects of the role.
✨Ask Smart Questions
Think of insightful questions to ask during the interview. Inquire about the team dynamics, the challenges they face with TPI accounts, or how they measure success. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
✨Demonstrate Your Communication Skills
Since the role involves managing relationships and providing top-tier service, practice articulating your thoughts clearly and concisely. Use role-play scenarios to simulate potential interview questions, focusing on how you would handle client interactions and resolve issues.