At a Glance
- Tasks: Support members through the lending journey and make responsible lending decisions.
- Company: Join Evolve CU, a member-owned financial cooperative making a difference.
- Benefits: Earn £14.20 per hour with flexible hours and a supportive work environment.
- Other info: Exciting opportunity for career growth in a purpose-driven organisation.
- Why this job: Help people access fair financial services while building positive relationships.
- Qualifications: Strong communication skills and a commitment to fair outcomes.
The predicted salary is between 14.2 - 14.2 £ per hour.
Join Evolve CU and Help Make a Difference. At Evolve CU, our members are at the heart of everything we do. We are a member-owned financial cooperative committed to helping people access fair, affordable financial services while improving financial wellbeing across the communities we serve. Guided by our belief that "We Make A Difference Because We Care," we pride ourselves on delivering a welcoming, supportive and professional service to every member.
This is an exciting opportunity for someone who enjoys helping people, making informed decisions and building positive relationships while contributing to a purpose-driven organisation. The role offers a salary of £14.20 per hour (£27,690 per annum) and you will be required to work between our four offices in Ballymena, Antrim, Coleraine and Randalstown.
Working Pattern: 37.5 hours per week. Hours will be scheduled between Monday and Saturday in accordance with the rota agreed in advance with the Line Manager. The successful candidate will be required to work at least two Saturdays in every four, with an alternative day off during the week. Flexibility will be required to adjust hours where requested in advance by the Line Manager.
The Role: As a Loans Officer, you will play a key role in supporting members throughout the lending journey, from initial application through to loan decision and completion. You will assess loan applications, engage with members to understand their circumstances and make responsible lending decisions in line with Evolve CU policies and regulatory requirements. You will also help ensure our members receive an excellent experience by providing clear guidance, professional support and outstanding service at every stage. This role requires strong communication skills, sound judgement, attention to detail and a commitment to delivering fair and responsible outcomes for our members.
Key Responsibilities:
- Member Support
Loans Officer Role TLNT1_NI in Coleraine employer: Evolve Credit Union
Evolve CU is an exceptional employer that prioritises the wellbeing of its members and employees alike. With a strong commitment to community service, our supportive work culture fosters personal and professional growth, offering opportunities for career advancement within a purpose-driven environment. Join us in making a meaningful impact while enjoying competitive pay and a flexible working schedule across our welcoming offices in Ballymena, Antrim, Coleraine, and Randalstown.
StudySmarter Expert Advice🤫
We think this is how you could land Loans Officer Role TLNT1_NI in Coleraine
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might have connections in the financial sector. A personal recommendation can go a long way in landing that Loans Officer role.
✨Tip Number 2
Prepare for the interview by researching Evolve CU and understanding their values. Show us how you align with their mission of making a difference and providing excellent member support. It’s all about connecting your passion with their purpose!
✨Tip Number 3
Practice your communication skills! As a Loans Officer, you'll need to engage with members effectively. Role-play common scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining Evolve CU and being part of a team that truly cares.
We think you need these skills to ace Loans Officer Role TLNT1_NI in Coleraine
Some tips for your application 🫡
Show Your Passion for Helping Others:When writing your application, let us see your enthusiasm for supporting members. Share examples of how you've made a difference in people's lives before, as this aligns perfectly with our mission at Evolve CU.
Be Clear and Concise:We appreciate straightforward communication. Make sure your application is easy to read and gets straight to the point. Highlight your relevant experience and skills without fluff – we want to know what you can bring to the table!
Tailor Your Application:Take a moment to customise your application for the Loans Officer role. Mention specific aspects of the job description that resonate with you and explain how your background fits. This shows us you’ve done your homework and are genuinely interested.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved.
How to prepare for a job interview at Evolve Credit Union
✨Know Your Stuff
Before the interview, make sure you understand Evolve CU's mission and values. Familiarise yourself with their approach to lending and member support. This will show that you’re genuinely interested in the role and align with their commitment to making a difference.
✨Showcase Your People Skills
As a Loans Officer, you'll be engaging with members regularly. Prepare examples of how you've successfully built relationships or resolved issues in previous roles. Highlight your communication skills and ability to empathise with others, as this is crucial for providing excellent member support.
✨Be Ready for Scenario Questions
Expect questions that assess your judgement and decision-making skills. Think about scenarios where you had to make tough choices or handle sensitive situations. Practising these responses will help you demonstrate your ability to make responsible lending decisions.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture is the right fit for you.
