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- Tasks: Welcome visitors, manage calls, and handle admin tasks in a care home.
- Company: Local care provider in Monmouth with a community-focused approach.
- Benefits: Flexible hours, supportive environment, and a chance to make a difference.
- Why this job: Join a caring team and enhance the lives of residents and their families.
- Qualifications: Strong customer service skills and good time management abilities.
- Other info: Part-time role averaging 14.5 hours per week with a rolling schedule.
The predicted salary is between 10 - 14 £ per hour.
A local care provider in Monmouth seeks a proactive individual for a customer service role. The position involves welcoming visitors, managing phone calls, and performing various administrative tasks.
Ideal candidates should possess strong customer service skills and good time management abilities. Working hours average 14.5 per week across a rolling schedule, offering a supportive work environment that values community.
Apply with your CV to commence your recruitment journey.
Guest Services & Admin Coordinator - Care Home in Monmouth employer: Evolve Care Group
Contact Detail:
Evolve Care Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Services & Admin Coordinator - Care Home in Monmouth
✨Tip Number 1
Make sure to research the care home and its values before your interview. Knowing what they stand for will help you connect with them and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service scenarios! Think about how you'd handle different situations, like a visitor with a complaint or a phone call from a concerned family member. This will help you feel more confident during the interview.
✨Tip Number 3
Don’t forget to highlight your time management skills! Since the role involves juggling various tasks, be ready to share examples of how you've effectively managed your time in previous roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you throughout your recruitment journey, so don’t hesitate to reach out if you have any questions.
We think you need these skills to ace Guest Services & Admin Coordinator - Care Home in Monmouth
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your CV. We want to see how you've made a difference in previous roles, so share specific examples that showcase your proactive approach and ability to handle various situations.
Tailor Your CV to the Role: Don’t just send out the same CV for every job. We recommend tweaking your CV to match the Guest Services & Admin Coordinator role. Use keywords from the job description to show that you’re the perfect fit for our supportive work environment.
Keep It Neat and Professional: Presentation matters! Make sure your CV is well-organised and free of typos. A clean layout will help us focus on your skills and experience rather than getting distracted by formatting issues.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our community!
How to prepare for a job interview at Evolve Care Group
✨Know the Care Home's Values
Before your interview, take some time to research the care provider's values and mission. Understanding their commitment to community and customer service will help you align your answers with what they’re looking for.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you excelled in customer service. Think about situations where you went above and beyond to help someone, as this role is all about making visitors feel welcome and valued.
✨Demonstrate Time Management Abilities
Since the role involves various administrative tasks, be ready to discuss how you prioritise your workload. Share techniques you use to stay organised and manage your time effectively, especially in a busy environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the care home. Inquire about the team dynamics or how they support staff development, which reflects your eagerness to be part of their community.
