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- Tasks: Provide 1st and 2nd line IT support for users and systems.
- Company: Award-winning communications company with a strong reputation.
- Benefits: Attractive salary, career development, and supportive team environment.
- Why this job: Join a dynamic team and enhance your IT skills while making a difference.
- Qualifications: A level education or equivalent, with PC and MS Office support knowledge.
- Other info: 6-month contract with great prospects for growth.
The predicted salary is between 24000 - 33600 £ per year.
Our client is an award-winning communications company looking for an IT Support Contractor in Sutton-In-Ashfield, Nottinghamshire to provide specialist support to all Group users ensuring that all functions are carried out legally and in accordance with best practice.
Responsibilities
- To provide first and second line ‘help desk’ user support for designated applications software.
- To provide first and second line hardware support for desktop and server applications.
- To provide remote support for mobile staff, home users and other Group sites.
- To maintain the telephone system.
- To be the contact point for the company mobiles – arranging upgrades, repairs and new equipment.
- To provide technical knowledge for IT and electronic systems that aid the production equipment including the shop floor data collection systems.
- Responsible for server backups and media.
- To carry out the role of system administration for all software packages in use.
- Undertake to comply with the Information Security Management System (ISMS) and its associated policies.
- Any other duties that may be required from time to time.
The successful candidate will possess the following:
- Educated to A level or equivalent (computing or business).
- Qualified in PC windows admin/MS office support.
- Established business background.
- Working as part of a team.
- Database skills an advantage.
This is a 6-month contract with a package including an attractive salary of £24,000. Hours of work - 8:30-17:00 and 30 mins for lunch. This is a fantastic opportunity to join a well-established business with excellent prospects and development.
For more information please contact our permanent consultants on 01623 650555 or apply below.
2nd Line IT Support Engineer employer: Evolution
Contact Detail:
Evolution Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 2nd Line IT Support Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for those interviews! Research common questions for IT support roles and practice your responses. We recommend setting up mock interviews with friends or using online platforms to get comfortable.
✨Tip Number 3
Show off your skills! If you’ve got any relevant projects or experiences, create a portfolio or a personal website. This is a great way to demonstrate your technical knowledge and problem-solving abilities to potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we’re always on the lookout for talented individuals like you to join our team!
We think you need these skills to ace 2nd Line IT Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT support, especially any first and second line help desk roles. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant qualifications!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific experiences that relate to the responsibilities listed in the job description, and show us your enthusiasm for joining our team.
Showcase Your Technical Skills: Since this role involves providing support for both hardware and software, make sure to list any relevant technical skills you have. Whether it's your knowledge of PC Windows admin or database skills, we want to know what you bring to the table!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this fantastic opportunity. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at Evolution
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of both hardware and software relevant to the role. Be prepared to discuss your experience with desktop and server applications, as well as any specific tools or systems mentioned in the job description.
✨Showcase Your Problem-Solving Skills
During the interview, be ready to share examples of how you've tackled IT issues in the past. Think of specific scenarios where you provided first or second line support and how you resolved them efficiently.
✨Understand the Company Culture
Research the company’s values and culture before the interview. This will help you tailor your responses to show that you’re a good fit for their team and understand their commitment to best practices in IT support.
✨Prepare Questions to Ask
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and helps you gauge if the company is the right fit for you. Consider asking about their approach to IT security or how they support ongoing training for their staff.