Service Engineer - South East
Service Engineer - South East

Service Engineer - South East

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Maintain and troubleshoot cutting-edge security systems for clients.
  • Company: Join Evolution Security, a leader in innovative security solutions.
  • Benefits: Enjoy 25 days annual leave, a company pension, and wellness support.
  • Why this job: Be part of a dynamic team with a unique employee ownership model.
  • Qualifications: Experience in security systems and strong problem-solving skills required.
  • Other info: Flexible hours and on-call work may be needed.

The predicted salary is between 36000 - 60000 £ per year.

Evolution Security is a leading company in the security industry, dedicated to providing top-notch security solutions to our diverse clientele. We are currently seeking a highly skilled and motivated Service Engineer to join our dynamic team. This role is critical as you will be responsible for ensuring the effectiveness and efficiency of our security systems. As a Service Engineer, you will work closely with clients to troubleshoot and maintain sophisticated security technology that protects their assets and ensures their safety. You will leverage your technical expertise to provide exceptional service and support, addressing customer concerns and ensuring compliance with industry standards. This position offers an exciting opportunity to work with cutting-edge security systems and engage in continuous learning, as you stay abreast of the latest technologies and enhancements within the field. If you are passionate about security and have a drive for excellence in client service, we invite you to apply for this rewarding position and help us continue our mission of providing unparalleled security solutions and peace of mind to our customers.

Responsibilities:

  • Maintain security systems and equipment at client sites.
  • Conduct routine maintenance and inspections of security systems to ensure optimal performance.
  • Troubleshoot and resolve technical issues related to security systems and equipment.
  • Provide on-site and remote technical support to clients regarding their security solutions.
  • Educate clients on the proper use and functionality of security systems and equipment.
  • Document service activities and maintain accurate records of repairs and maintenance performed.

Requirements:

  • Proven experience as a Service Engineer or similar role in the security industry.
  • Strong technical knowledge of security systems, including CCTV, access control, and intrusion detection.
  • Excellent problem-solving skills with the ability to think critically under pressure.
  • Superb communication and customer service skills to effectively interact with clients and team members.
  • Ability to work independently as well as part of a team in a dynamic environment.
  • Technical certification in electronics, security systems, or a related field is preferred.
  • Flexibility to work varied hours and on-call as required for service requests.

We are employee-owned! Here at Evolution we have a unique employee ownership model which means that our entire team owns our business. You have the opportunity to become a beneficiary of our future success. It also allows us to retain our independence and protect our company culture and values.

25 days annual leave + local bank holidays
Company pension
Optional annual private wellbeing and health screening appointment fully funded by Evolution
Employee assistance programme which offers 24/7 access to free health and wellbeing support

Service Engineer - South East employer: Evolution Security

At Evolution Security, we pride ourselves on being an employee-owned company that fosters a collaborative and supportive work culture. As a Service Engineer in the South East, you will not only have the chance to work with cutting-edge security technology but also enjoy generous benefits such as 25 days of annual leave, a company pension, and access to a comprehensive employee assistance programme. We are committed to your professional growth and well-being, making us an excellent employer for those passionate about delivering exceptional security solutions.
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Contact Detail:

Evolution Security Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Engineer - South East

✨Tip Number 1

Familiarise yourself with the latest security technologies and trends in the industry. This will not only help you during interviews but also demonstrate your commitment to staying updated, which is crucial for a Service Engineer role.

✨Tip Number 2

Network with professionals in the security field, especially those who work at Evolution Security or similar companies. Attend industry events or join online forums to connect with others and gain insights that could give you an edge in your application.

✨Tip Number 3

Prepare to discuss specific examples of how you've successfully resolved technical issues in past roles. Being able to articulate your problem-solving process will showcase your expertise and suitability for the Service Engineer position.

✨Tip Number 4

Research Evolution Security's company culture and values. Understanding their employee ownership model and how it impacts the workplace can help you align your answers during interviews and show that you're a good fit for their team.

We think you need these skills to ace Service Engineer - South East

Technical Knowledge of Security Systems
CCTV Installation and Maintenance
Access Control Systems
Intrusion Detection Systems
Problem-Solving Skills
Critical Thinking
Customer Service Skills
Communication Skills
Technical Support
Documentation Skills
Teamwork
Independent Working
Flexibility in Working Hours
Technical Certification in Electronics or Security Systems

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Service Engineer position. Tailor your application to highlight relevant experience in maintaining and troubleshooting security systems.

Highlight Relevant Experience: In your CV and cover letter, emphasise your proven experience in the security industry. Mention specific technologies you've worked with, such as CCTV and access control systems, to demonstrate your technical knowledge.

Showcase Problem-Solving Skills: Provide examples in your application that showcase your problem-solving abilities. Describe situations where you successfully resolved technical issues under pressure, as this is a key requirement for the role.

Personalise Your Cover Letter: Write a personalised cover letter that reflects your passion for security and client service. Mention why you want to work for Evolution Security specifically, and how you align with their mission and values.

How to prepare for a job interview at Evolution Security

✨Showcase Your Technical Expertise

Make sure to highlight your experience with security systems, especially CCTV, access control, and intrusion detection. Be prepared to discuss specific projects or challenges you've faced in the past and how you resolved them.

✨Demonstrate Problem-Solving Skills

Prepare examples that showcase your ability to think critically under pressure. Discuss situations where you successfully troubleshot technical issues, as this will illustrate your capability to handle challenges effectively.

✨Emphasise Communication Skills

Since the role involves interacting with clients, it's crucial to demonstrate your superb communication skills. Practice explaining complex technical concepts in simple terms, as this will show your ability to educate clients on their security systems.

✨Understand the Company Culture

Research Evolution Security's employee ownership model and values. Be ready to discuss how you align with their mission of providing unparalleled security solutions and how you can contribute to maintaining their company culture.

Service Engineer - South East
Evolution Security
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