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- Tasks: Maintain and troubleshoot advanced security systems for clients.
- Company: Join Evolution Security, a leader in innovative security solutions.
- Benefits: Enjoy 25 days annual leave, a pension scheme, and wellness support.
- Why this job: Work with cutting-edge technology and be part of an employee-owned culture.
- Qualifications: Experience in security systems and strong problem-solving skills required.
- Other info: Flexible hours and on-call work may be needed.
The predicted salary is between 30000 - 42000 £ per year.
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Evolution Security is a leading company in the security industry, dedicated to providing top-notch security solutions to our diverse clientele. We are currently seeking a highly skilled and motivated Service Engineer to join our dynamic team. This role is critical as you will be responsible for ensuring the effectiveness and efficiency of our security systems.
As a Service Engineer, you will work closely with clients to troubleshoot and maintain sophisticated security technology that protects their assets and ensures their safety. You will leverage your technical expertise to provide exceptional service and support, addressing customer concerns and ensuring compliance with industry standards.
This position offers an exciting opportunity to work with cutting-edge security systems and engage in continuous learning, as you stay abreast of the latest technologies and enhancements within the field. If you are passionate about security and have a drive for excellence in client service, we invite you to apply for this rewarding position and help us continue our mission of providing unparalleled security solutions and peace of mind to our customers.
Responsibilities
- Maintain security systems and equipment at client sites.
- Conduct routine maintenance and inspections of security systems to ensure optimal performance.
- Troubleshoot and resolve technical issues related to security systems and equipment.
- Provide on-site and remote technical support to clients regarding their security solutions.
- Educate clients on the proper use and functionality of security systems and equipment.
- Document service activities and maintain accurate records of repairs and maintenance performed.
Requirements
- Proven experience as a Service Engineer or similar role in the security industry.
- Strong technical knowledge of security systems, including CCTV, access control, and intrusion detection.
- Excellent problem-solving skills with the ability to think critically under pressure.
- Superb communication and customer service skills to effectively interact with clients and team members.
- Ability to work independently as well as part of a team in a dynamic environment.
- Technical certification in electronics, security systems, or a related field is preferred.
- Flexibility to work varied hours and on-call as required for service requests.
- We are employee-owned! Here at Evolution we have a unique employee ownership model which means that our entire team owns our business. You have the opportunity to become a beneficiary of our future success. It also allows us to retain our independence and protect our company culture and values.
- 25 days annual leave + local bank holidays
- Company pension
- Optional annual private wellbeing and health screening appointment fully funded by Evolution
- Employee assistance programme which offers 24/7 access to free health and wellbeing support
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Service Engineer - Scotland employer: Evolution Security
Contact Detail:
Evolution Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer - Scotland
✨Tip Number 1
Familiarise yourself with the latest security technologies, especially CCTV, access control, and intrusion detection systems. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with professionals in the security industry through platforms like LinkedIn or local meetups. Building connections can provide valuable insights into the company culture at Evolution Security and may even lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've solved technical issues in previous roles. Highlighting your problem-solving skills and ability to work under pressure will resonate well with the hiring team.
✨Tip Number 4
Showcase your customer service skills by preparing to share experiences where you effectively communicated with clients. Evolution Security values superb communication, so demonstrating this ability will set you apart from other candidates.
We think you need these skills to ace Service Engineer - Scotland
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Service Engineer position at Evolution Security. Tailor your application to highlight relevant experience and skills that align with the job description.
Craft a Strong CV: Your CV should clearly showcase your technical expertise in security systems, including any relevant certifications. Use bullet points to outline your previous roles and achievements, focusing on problem-solving and customer service skills.
Write a Compelling Cover Letter: In your cover letter, express your passion for security and client service. Mention specific experiences that demonstrate your ability to troubleshoot and maintain security systems, and explain why you want to work for Evolution Security.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the security industry.
How to prepare for a job interview at Evolution Security
✨Showcase Your Technical Expertise
Make sure to highlight your experience with security systems, especially CCTV, access control, and intrusion detection. Be prepared to discuss specific projects or challenges you've faced in the past and how you resolved them.
✨Demonstrate Problem-Solving Skills
Prepare examples that showcase your ability to think critically under pressure. Interviewers will be keen to hear about situations where you successfully troubleshot technical issues, so have a few stories ready to share.
✨Emphasise Communication Skills
Since this role involves interacting with clients, it's essential to demonstrate your superb communication skills. Practice explaining complex technical concepts in simple terms, as you may need to educate clients on their security systems.
✨Research Evolution Security
Familiarise yourself with Evolution Security's mission, values, and recent developments in the security industry. Showing that you understand the company and its culture will help you stand out as a candidate who is genuinely interested in the role.
