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- Tasks: Manage service contracts, support departments, and handle invoicing tasks.
- Company: Join Evolution Security, a rapidly growing employee-owned company in Marlow.
- Benefits: Enjoy 25 days annual leave, private health insurance, and a company pension scheme.
- Why this job: Be part of a supportive culture where your contributions directly impact the company's success.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn!
- Other info: This is a permanent role with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
As part of an exciting period of growth, Evolution Security is looking for a Service Coordinator to join their team on a permanent basis. The role, based in Marlow, will be to ensure that all service contracts are up to date and in line with company agreements. The role will also support other departments as needed.
As a Service Coordinator, your responsibilities will include, but are not limited to:
- Renewing service contracts and Software Support Agreements (including SSAs for Ireland), analyzing contract profitability
- Collaborating with Sales and Project Managers to calculate increases
- Assessing changes to systems over the past 12-18 months
- Sourcing quotes for Third-Party Agreements, Software Support, and Subscriptions
- Preparing proposals for new agreements
- Invoicing maintenance agreements
- Updating invoicing schedules and resolving invoice queries or raising credit notes
- Ordering Third-Party Services, Software Support, and Subscriptions
- Reporting invoicing figures
- Preparing monthly maintenance forecasts for UK, Ireland, and BV
- Maintaining contract details on the intercompany system
- Generating won & lost reports for UK, Ireland, and BV
- Logging maintenance orders on the Order Log for quotes and sales team proposals
- Calculating call-out rate increases when appropriate
- Checking service invoice inputs on Greentree and circulating for corrections
- Approving supplier invoices
- Producing analysis of monthly invoicing
- Raising POs, dispatching equipment for calibration, and maintaining calibration records
- Supporting SAP project development and transfer of services
- Assisting the Admin Team with general queries
We are employee-owned! At Evolution, our unique employee ownership model means the entire team owns the business. You have the opportunity to benefit from our future success.
Benefits include:
- 25 days annual leave plus local bank holidays
- Company pension scheme
- Two private health insurances
- Optional annual private wellbeing and health screening, fully funded by Evolution
- Employee assistance programme offering 24/7 free health and wellbeing support
Service Coordinator employer: Evolution Security
Contact Detail:
Evolution Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Coordinator
✨Tip Number 1
Familiarise yourself with the specific software and systems mentioned in the job description, such as Greentree and SAP. Having a solid understanding of these tools will not only boost your confidence but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Network with current or former employees of Evolution Security on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss your experience with contract management and invoicing processes in detail. Be ready to share specific examples of how you've successfully managed similar tasks in previous roles, as this will highlight your suitability for the Service Coordinator position.
✨Tip Number 4
Showcase your collaborative skills by preparing examples of how you've worked effectively with sales and project teams in the past. This role requires strong teamwork, so demonstrating your ability to communicate and collaborate will set you apart from other candidates.
We think you need these skills to ace Service Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience related to service coordination, contract management, and invoicing. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that explains why you're interested in the Service Coordinator role at Evolution Security. Mention specific skills or experiences that align with the responsibilities listed in the job description.
Showcase Relevant Skills: In your application, emphasise skills such as collaboration, analytical thinking, and attention to detail. These are crucial for the role, especially when working with Sales and Project Managers.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at Evolution Security
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Service Coordinator. Familiarise yourself with contract management, invoicing processes, and how to collaborate effectively with other departments. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Your Analytical Skills
Since the role involves analysing contract profitability and preparing proposals, be ready to discuss your analytical skills. Prepare examples from your past experiences where you've successfully analysed data or improved processes, as this will highlight your capability in handling the job's requirements.
✨Prepare Questions
Interviews are a two-way street, so prepare insightful questions about the company culture, team dynamics, and future projects. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
✨Demonstrate Team Collaboration
As the role requires collaboration with Sales and Project Managers, be prepared to discuss your experience working in teams. Share specific examples of how you've successfully collaborated on projects, resolved conflicts, or contributed to team goals, which will illustrate your ability to work well with others.
