At a Glance
- Tasks: Coordinate service contracts and support various departments in a dynamic environment.
- Company: Join Evolution Security, a growing company with a focus on teamwork and innovation.
- Benefits: Permanent position with competitive pay and opportunities for professional growth.
- Other info: Based in Marlow, this role offers a chance to develop your career in a supportive setting.
- Why this job: Be part of an exciting growth phase and make a real impact on service delivery.
- Qualifications: Strong organisational skills and ability to work collaboratively across teams.
The predicted salary is between 30000 - 40000 £ per year.
As part of an exciting period of growth, Evolution Security are looking for a Service Coordinator to join their team on a permanent basis. The role; based in Marlow, will be to ensure that all service contracts are up to date and in line with company agreements. The role will be required to provide support to other departments when needed.
As a Service Coordinator your responsibilities will involve but not be limited to:
- Service contract renewals and Software Support Agreements (plus SSAs for Ireland) whilst analysing the profitability of the contracts
- Working with the Sales and Project Managers to calculate increases
- Determining any additions or reductions to the systems in the previously 12-18 months
- Sourcing quotes for Third-Party Agreements, Software Support and Subscriptions
- Preparing proposals for the new agreements
- Invoicing the maintenance agreements
- Updating the invoicing schedule and resolve any invoice queries / raising credit notes
- Ordering Third-Party Services sold as part of the maintenance agreements
- Ordering Software Support and Subscriptions
- Reporting invoicing figures
- Monthly maintenance forecast (for UK, Ireland)
Service Coordinator employer: Evolution Security
At Evolution Security, we pride ourselves on being an employee-owned company that fosters a collaborative and supportive work culture. As a Service Engineer in the Midlands, you will not only have the chance to work with cutting-edge security technology but also enjoy generous benefits such as 25 days of annual leave, private healthcare, and a company pension. Our commitment to your professional growth and wellbeing ensures that you can thrive in your role while contributing to our mission of delivering exceptional security solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Service Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how your skills align with what they need. This will help you stand out and show that you're genuinely interested.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s your turn in the hot seat.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Service Coordinator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service Coordinator role. Highlight relevant experience, especially in managing service contracts and working with sales teams. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role and how your background can help us at Evolution Security. Keep it concise but impactful!
Showcase Your Analytical Skills:Since the role involves analysing profitability and managing contracts, make sure to showcase any analytical skills or experiences you have. We love seeing how you’ve tackled similar challenges in the past!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Evolution Security
✨Know Your Contracts
Familiarise yourself with service contracts and software support agreements. Understand the key terms and conditions, as well as any recent changes in the industry. This will show your potential employer that you’re proactive and knowledgeable about the role.
✨Showcase Your Analytical Skills
Be prepared to discuss how you would analyse the profitability of contracts. Bring examples of how you've done this in the past or how you would approach it. This demonstrates your ability to think critically and make data-driven decisions.
✨Collaboration is Key
Highlight your experience working with different departments, like sales and project management. Share specific examples of how you’ve successfully collaborated in the past, as this role requires strong teamwork skills.
✨Prepare for Invoicing Questions
Since invoicing is a crucial part of the role, brush up on your knowledge of invoicing processes and common issues. Be ready to discuss how you would handle invoice queries or discrepancies, showcasing your problem-solving abilities.
