Description
The Junior Sales Administrator will provide administrative support to the Sales Team, helping to manage customer enquiries, prepare quotations, maintain accurate records, and ensure a seamless customer experience from initial enquiry through to order completion.
Responsibilities
- Provide administrative support to the Sales Team and wider business.
- Process incoming sales enquiries via telephone, email, and online channels.
- Prepare and issue quotations, proposals, and customer documentation.
- Maintain and update customer records within the CRM system.
- Track sales opportunities and support the management of the sales pipeline.
- Liaise with customers, suppliers, and internal departments to ensure timely completion of sales activities.
- Process orders accurately and efficiently.
- Assist with contract administration and customer onboarding activities.
- Schedule appointments, meetings, and follow-up call for the sales team.
- Produce sales reports and assist with data analysis when required.
- Support the preparation of tender submissions and business development documentation.
- Ensure all customer information is handled in accordance with GDPR and company policies.
- Provide excellent customer service and always represent Evolution Security professionally.
- Undertake any other duties appropriate to the role.
Requirements
- Previous administrative experience or experience in a customer-focused environment.
- Strong organisational and time management skills.
- Excellent written and verbal communication skills.
- Good attention to detail and accuracy.
- Proficient in Microsoft Office applications, including Outlook, Word, Excel, and Teams.
- Ability to prioritise workloads and meet deadlines.
- Professional and positive attitude.
- Strong customer service skills.
- Ability to work effectively both independently and as part of a team.
Benefits
- We are employee-owned! Here at Evolution we have a unique employee ownership model which means that our entire team owns our business. You have the opportunity to become a beneficiary of our future success.
- 25 days annual leave + local bank holidays
- Company pension scheme
- 2 private health insurances
- Optional annual private wellbeing and health screening appointment fully funded by Evolution
- Employee assistance programme which offers 24/7 access to free health and wellbeing support
- Life Assurance from day 1 (4x salary)
Junior Sales Administrator in Edinburgh employer: Evolution Security
At Evolution, we pride ourselves on being an employee-owned company, which fosters a unique culture of collaboration and shared success. As a Payroll Manager, you will enjoy a supportive work environment that prioritises employee wellbeing, offering generous benefits such as 25 days of annual leave, private healthcare, and a company pension. With opportunities for professional growth and the chance to contribute to our independent and values-driven organisation, this role is perfect for those seeking meaningful and rewarding employment in a dynamic international setting.
