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For Companies At a Glance
- Tasks: Support critical live services and resolve incidents in a dynamic environment.
- Company: Join HMRC's innovative CESA team in Telford.
- Benefits: Competitive daily rate of £486, with hybrid working options.
- Other info: 12-month contract with excellent career growth opportunities.
- Why this job: Make a real impact on essential services while developing your technical skills.
- Qualifications: Strong expertise in PL/SQL and Java, with live service support experience.
The predicted salary is between 100000 - 120000 £ per year.
Clearance Required: SC Clearance required or eligible for SC clearance
Duration: 12 months
Location: Telford - 2 days on site 3 days WFH
IR35 Status: Inside IR35
Daily Rate: £486 per day
Please note that it is essential that the applicant holds SC Clearance.
Role Overview
The Live Service Engineer will join the HMRC's CESA (Computerised Environment for Self Assessment) team within Tax Admin, supporting critical live services including batch scheduling, incident resolution, and platform stability. The role demands strong technical expertise in PL/SQL and Java, and a proven track record in live service environments.
Core Responsibilities
- Provide live service support for the CESA service.
- Investigate and resolve incidents without breaching SLAs.
- Manage and monitor batch scheduling processes.
- Perform daily checks and triage ServiceNow tickets.
- Support patching and failover activities.
- Collaborate with cross-functional teams to elaborate issues and devise solutions.
Skills & Technologies
- PL/SQL and Java (core development and debugging)
- Live Service Support experience
- ServiceNow (ticket triage and root cause analysis)
- Batch scheduling tools (e.g., Job Scheduler)
- Strong problem‐solving and analytical skills
Java PL/SQL Live service engineer 12 months SC cleared Contract £486 per day in Birmingham employer: Evolution Recruitment Solutions
Contact Detail:
Evolution Recruitment Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Java PL/SQL Live service engineer 12 months SC cleared Contract £486 per day in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with HMRC or in live service roles. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by brushing up on your PL/SQL and Java skills. We recommend doing some mock interviews with friends or using online platforms to get comfortable discussing your technical expertise and past experiences.
✨Tip Number 3
Showcase your problem-solving skills! Be ready to discuss specific incidents you've resolved in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers and impress the interviewers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged in their job search.
We think you need these skills to ace Java PL/SQL Live service engineer 12 months SC cleared Contract £486 per day in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with PL/SQL and Java, as well as any live service support roles you've had. We want to see how your skills match the job description, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Live Service Engineer role. Mention your SC clearance status and how you can contribute to the CESA team.
Showcase Problem-Solving Skills: In your application, give examples of how you've tackled incidents in previous roles. We love seeing strong problem-solving abilities, especially in live service environments, so make sure to highlight those experiences!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Evolution Recruitment Solutions
✨Know Your Tech Inside Out
Make sure you brush up on your PL/SQL and Java skills before the interview. Be ready to discuss specific projects where you've used these technologies, as well as any challenges you faced and how you overcame them.
✨Familiarise Yourself with Live Service Support
Since the role involves live service support, it’s crucial to understand what that entails. Prepare examples of how you've managed incidents, resolved issues under pressure, and maintained service levels in previous roles.
✨Get Comfortable with ServiceNow
As you'll be triaging tickets using ServiceNow, it’s a good idea to familiarise yourself with its functionalities. If possible, practice navigating the platform and think about how you would approach root cause analysis for common issues.
✨Show Your Problem-Solving Skills
Be prepared to discuss your problem-solving approach. Think of specific instances where you had to troubleshoot complex issues, especially in a live service environment, and be ready to explain your thought process during those situations.