At a Glance
- Tasks: Lead and inspire a team of Mortgage Advisors to deliver exceptional customer outcomes.
- Company: Join Evolution Money, a Certified B Corp redefining financial inclusion.
- Benefits: Enjoy up to 25 days off, healthcare cash plan, and your birthday off every year!
- Other info: Inclusive culture that values creativity, innovation, and teamwork.
- Why this job: Make a real impact in financial empowerment while developing your leadership skills.
- Qualifications: 4 years of team management experience and a CeMAP qualification required.
The predicted salary is between 38250 - 46750 £ per year.
Company: Evolution Money
Location: Manchester City Centre
Job Type: Full-time
Basic Salary: £48,364, plus bonus
About Us: Evolution Money is a Certified B Corp with a social purpose. At Evolution Money, our mission is to redefine financial inclusion by providing bespoke lending solutions to UK homeowners. We are committed to empowering individuals and fostering long-term financial well-being.
The Role: Reporting to the Senior Operations Manager, as our Team Manager you’ll provide effective supervision for a team of Mortgage Advisors. You’ll ensure that all customers receive the most appropriate financial solution which meets or exceeds company and regulatory requirements.
Key Responsibilities:
- Supporting, motivating, and managing a team of up to 10 telephone-based Mortgage Advisors/ Mortgage Support Advisors.
- Coaching and Developing team members.
- Taking ownership of team performance in line with company objectives.
- Ensuring all team members are providing good customer outcomes in line with consumer duty.
- Acting as a point of reference for escalated queries.
- Utilising in depth procedural knowledge to ensure team compliance.
- Management of dialler campaigns.
- Daily/weekly reporting on performance of team and campaigns.
Qualifications (Minimum):
- A minimum of 4 years Team Manager experience in a similar role.
- Full CeMAP qualification.
- A minimum of 12 months experience within an FCA regulated / financial services environment.
Qualifications (Additional):
- A performance and target driven focus.
- Excellent customer service skills.
- A passion for sharing knowledge and motivating others.
- Excellent communication skills and the ability to build effective working relationships at all levels.
- A professional, self-motivated, and pro-active approach.
- Experience of advised sales preferred.
- Experience of leading a telephone-based loan or mortgage sales or brokerage team at Manager level (sales of similar regulated financial products considered), advantageous but not essential.
Here’s what you’ll get back:
- Up to 25 days’ annual leave + Bank Holidays.
- Your birthday off, every year!
- A healthcare cash plan.
- A contributory pensions scheme, matched up to 5%.
- Long Service Awards.
- Cycle to work scheme.
- Life Assurance.
Company Culture: Join us on our journey to redefine financial inclusivity. Our goal is not just to provide loans but to architect a future where financial empowerment is a reality for everyone. At Evolution Money, we value creativity, innovation, and a collaborative spirit. Our team is dedicated to delivering exceptional results and creating a positive impact in the financial services industry. We believe in fostering a work environment that encourages growth, learning, and teamwork.
We are committed to encouraging equality, diversity and inclusion and aim to create a working environment where every employee is respected. We will provide fairness, and respect to all our prospective employees, and all hiring decisions are based on merit. We aim to ensure that no job applicant is placed at a disadvantage by practices or requirements which disproportionately disadvantage protected groups, and which are not justified by the demands of the role. Everyone is welcome at Evolution Money! We are proud in creating an inclusive and diverse culture in our Evo Team community.
We want to ensure that you feel comfortable and can give your best throughout the recruitment process. We encourage applications from all backgrounds and communities, and we are more than happy to discuss any reasonable adjustments that you may require. Please get in touch with us at any stage of recruitment to discuss it: evohr@evolutionmoney.co.uk If you need any support with completing this application, please contact evohr@evolutionmoney.co.uk and we will be happy to assist. As a part of the Disability Confident Scheme, we offer interview to anyone with disability who meets the minimum criteria for the role.
Team Manager - Mortgage Advice in Manchester employer: Evolution Money
At Evolution Money, we pride ourselves on being a Certified B Corp with a strong social purpose, dedicated to redefining financial inclusion. Located in the vibrant Manchester City Centre, we offer a supportive work culture that values creativity and collaboration, alongside excellent employee benefits such as up to 25 days of annual leave, a healthcare cash plan, and opportunities for professional growth. Join us in our mission to empower individuals through bespoke lending solutions while enjoying a workplace that champions diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Team Manager - Mortgage Advice in Manchester
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Evolution Money. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Team Manager - Mortgage Advice in Manchester
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Evolution Money.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Evolution Money's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Evolution Money
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Evolution Money.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Evolution Money will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Evolution Money employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
