Evolution Money in Manchester City Centre is seeking a Compliance QA Analyst to monitor customer interactions across regulated products and data protection, ensuring outcomes are compliant and fair. You will report to the Compliance & Oversight Manager and assess calls, emails and other interactions against our framework to uphold high standards.
The role emphasizes second-line monitoring, coaching, and MI reporting, with opportunities to grow within Team Evo.
#J-18808-Ljbffr
Compliance QA Analyst: Customer Interaction Monitoring in Manchester employer: Evolution Money
At Evolution Money, we pride ourselves on being a Certified B Corp with a strong social purpose, dedicated to redefining financial inclusion. Located in the vibrant Manchester City Centre, we offer a supportive work culture that values creativity and collaboration, alongside excellent employee benefits such as up to 25 days of annual leave, a healthcare cash plan, and opportunities for professional growth. Join us in our mission to empower individuals through bespoke lending solutions while enjoying a workplace that champions diversity and inclusion.
