Impactful Collections Relationship Manager in Manchester

Impactful Collections Relationship Manager in Manchester

Manchester Full-Time 30000 - 40000 € / year (est.) No home office possible
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At a Glance

  • Tasks: Manage customer accounts and deliver exceptional service while setting up payment plans.
  • Company: Join Evolution Money Limited, a leader in redefining financial inclusivity.
  • Benefits: Enjoy 25 days of annual leave, life assurance, and a contributory pension scheme.
  • Other info: Be part of a dynamic team with opportunities for growth and development.
  • Why this job: Make a real impact in customers' lives while working in a hybrid model.
  • Qualifications: 12 months of collections experience in consumer credit is required.

The predicted salary is between 30000 - 40000 € per year.

Evolution Money Limited is seeking a Collections Advisor (Relationship Manager) based in Manchester. This full-time position involves managing customer accounts, delivering exceptional service, and setting up payment plans.

Candidates must have 12 months of collections experience in consumer credit. A hybrid work model is available, with 25 days of annual leave and additional benefits like life assurance and a contributory pension scheme.

Join us in redefining financial inclusivity!

Impactful Collections Relationship Manager in Manchester employer: Evolution Money Limited

At Evolution Money Limited, we pride ourselves on being an excellent employer by fostering a supportive and inclusive work culture in Manchester. Our team enjoys a hybrid work model, generous annual leave, and comprehensive benefits, including life assurance and a contributory pension scheme, all while contributing to our mission of redefining financial inclusivity. We are committed to employee growth, offering opportunities for professional development and advancement within the company.

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Contact Detail:

Evolution Money Limited Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Impactful Collections Relationship Manager in Manchester

Tip Number 1

Network like a pro! Reach out to your connections in the finance and collections industry. You never know who might have a lead on that perfect role or can give you insider info about Evolution Money Limited.

Tip Number 2

Prepare for the interview by researching the company’s values and mission. Since they’re all about redefining financial inclusivity, think about how your experience aligns with that and be ready to share examples.

Tip Number 3

Practice your communication skills! As a Collections Relationship Manager, you'll need to deliver exceptional service. Role-play common scenarios with a friend to boost your confidence and refine your approach.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Impactful Collections Relationship Manager in Manchester

Collections Experience
Customer Account Management
Exceptional Customer Service
Payment Plan Setup
Consumer Credit Knowledge
Communication Skills
Relationship Management

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your collections experience, especially in consumer credit. We want to see how your skills align with the role of a Collections Relationship Manager, so don’t hold back on showcasing your achievements!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about redefining financial inclusivity and how your previous roles have prepared you for this position. Keep it engaging and personal!

Showcase Your Customer Service Skills:Since this role involves delivering exceptional service, make sure to highlight any relevant customer service experience. We love candidates who can demonstrate their ability to build strong relationships with customers.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!

How to prepare for a job interview at Evolution Money Limited

Know Your Collections Stuff

Make sure you brush up on your collections experience, especially in consumer credit. Be ready to discuss specific situations where you've successfully managed customer accounts and set up payment plans. This will show that you understand the role and can hit the ground running.

Showcase Your Customer Service Skills

Since this role involves delivering exceptional service, think of examples where you've gone above and beyond for customers. Prepare to share stories that highlight your ability to build relationships and resolve issues effectively.

Understand Financial Inclusivity

Evolution Money Limited is all about redefining financial inclusivity. Do some research on what that means and be prepared to discuss how you can contribute to this mission. Showing that you align with their values can really set you apart.

Ask Insightful Questions

Prepare a few thoughtful questions to ask at the end of your interview. This could be about the hybrid work model, team dynamics, or how success is measured in the role. It shows you're genuinely interested and engaged, which is always a plus!