At a Glance
- Tasks: Manage customer accounts and deliver exceptional service while setting up payment plans.
- Company: Join Evolution Money Limited, a leader in redefining financial inclusivity.
- Benefits: Enjoy 25 days of annual leave, life assurance, and a contributory pension scheme.
- Other info: Be part of a dynamic team with opportunities for growth and development.
- Why this job: Make a real impact in the financial sector while working in a hybrid model.
- Qualifications: 12 months of collections experience in consumer credit is required.
The predicted salary is between 30000 - 40000 € per year.
Evolution Money Limited is seeking a Collections Advisor (Relationship Manager) based in Manchester. This full-time position involves managing customer accounts, delivering exceptional service, and setting up payment plans.
Candidates must have 12 months of collections experience in consumer credit. A hybrid work model is available, with 25 days of annual leave and additional benefits like life assurance and a contributory pension scheme.
Join us in redefining financial inclusivity!
Impactful Collections Relationship Manager employer: Evolution Money Limited
At Evolution Money Limited, we pride ourselves on being an excellent employer by fostering a supportive and inclusive work culture in Manchester. Our team enjoys a hybrid work model, generous annual leave, and comprehensive benefits, including life assurance and a contributory pension scheme, all while contributing to our mission of redefining financial inclusivity. We are committed to employee growth, offering opportunities for professional development and a rewarding career path in the collections sector.
StudySmarter Expert Advice🤫
We think this is how you could land Impactful Collections Relationship Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and collections industry. You never know who might have a lead on that perfect role at Evolution Money Limited or can give you insider tips on the interview process.
✨Tip Number 2
Prepare for those interviews! Research common questions for Collections Advisors and think about how your 12 months of experience can shine through. We want you to show off your skills in managing customer accounts and delivering exceptional service.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family, focusing on your ability to set up payment plans and handle customer queries. This will help you feel more confident when it’s time to impress the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join us in redefining financial inclusivity!
We think you need these skills to ace Impactful Collections Relationship Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your collections experience and any relevant skills. We want to see how your background aligns with the role of a Collections Relationship Manager, so don’t hold back on showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about financial inclusivity and how you can contribute to our mission at Evolution Money. Keep it engaging and personal – we love to see your personality!
Showcase Your Customer Service Skills:Since this role involves delivering exceptional service, make sure to highlight any customer service experience you have. We’re looking for candidates who can build strong relationships with customers, so share examples of how you've done this in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Evolution Money Limited
✨Know Your Collections Stuff
Make sure you brush up on your collections experience, especially in consumer credit. Be ready to discuss specific situations where you've successfully managed customer accounts and set up payment plans. This will show that you understand the role and can hit the ground running.
✨Showcase Your Customer Service Skills
Since this role involves delivering exceptional service, think of examples where you've gone above and beyond for customers. Prepare to share stories that highlight your ability to build relationships and resolve issues effectively.
✨Understand Financial Inclusivity
Evolution Money Limited is all about redefining financial inclusivity. Do some research on what that means and be prepared to discuss how you can contribute to this mission. Showing that you align with their values can really set you apart.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about the hybrid work model, team dynamics, or how success is measured in the role. It shows you're genuinely interested and engaged, which is always a plus!
