Business Change Manager – CHAPS Direct Participation Programme

Business Change Manager – CHAPS Direct Participation Programme

Full-Time 66150 - 80850 Β£ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead the CHAPS Direct Participation Programme, translating complex requirements into actionable plans.
  • Company: Join a dynamic fintech bank at the forefront of payment innovation.
  • Benefits: Enjoy hybrid work, competitive salary, and opportunities for professional growth.
  • Other info: Collaborate with diverse teams and engage with senior stakeholders in a fast-paced environment.
  • Why this job: Make a real impact in the fintech space while developing your project management skills.
  • Qualifications: Experience in programme delivery and a solid understanding of UK payments.

The predicted salary is between 66150 - 80850 Β£ per year.

The client, a fintech bank, is progressing towards becoming a direct participant of the CHAPS scheme. This is a significant strategic and regulatory undertaking requiring internal mobilisation across technology, risk, compliance, and operations functions. The bank needs an experienced Business Change Manager to lead the internal programme mobilisation, working closely with the Change & Transformation Director to structure, plan, and drive delivery.

Purpose of the Role

To mobilise and structure the internal CHAPS direct participation programme β€” translating scheme requirements and Bank of England guidance into a practical, business-ready delivery plan, while managing risk, supplier, and stakeholder engagement across the organisation.

Key Responsibilities

  • Take ownership of internal mobilisation of the CHAPS programme, working under the Change & Transformation Director.
  • Translate the CHAPS Reference Book (Bank of England) and other base/scheme documents into a structured internal delivery plan.
  • Build the overarching programme structure and approach, showing the business how requirements translate into deliverable workstreams.
  • Make recommendations on delivery approach, sequencing, and resourcing.
  • Produce a GAAP (gap) analysis against CHAPS scheme rules, regulations, and readiness criteria.
  • Identify and document supplier-related risks; own supplier risk communications.
  • Liaise directly with engineering/technology teams to identify technical and delivery risks tied to CHAPS connectivity and settlement requirements.

Stakeholder & Business Engagement

  • Lead wider business interaction and coordination across: Head of Supplier Risk, Internal Audit, Compliance, IT Operations, and other relevant business functions as required.
  • Act as the connective layer between scheme/regulatory requirements and internal business functions, ensuring alignment and buy-in.

Candidate Profile

  • Strong working knowledge of CHAPS scheme rules and regulations, and practical familiarity with the Bank of England CHAPS Reference Book.
  • Solid grounding in UK payments industry knowledge (schemes, settlement, participant obligations).
  • Proven programme/project delivery background β€” able to bring structure, planning discipline, and governance to a technical/regulatory mobilisation.
  • Practical, hands-on understanding of CHAPS operations combined with a delivery/PM mindset (not purely SME, not purely PM β€” a blend).
  • Experience conducting gap analysis and translating regulatory/scheme documentation into actionable business plans.
  • Comfortable engaging senior stakeholders across Risk, Compliance, Audit, and Technology.

Background in high-growth payments or fintech environments. Hands-on and delivery-focused β€” comfortable getting into the detail as well as setting direction. Intellectually curious and proactive; able to work with ambiguity and build structure where little exists. Confident operating cross-functionally and influencing without direct authority.

Business Change Manager – CHAPS Direct Participation Programme employer: Evolution Growth Partners

At Evolution Growth Partners, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of London. Our commitment to employee growth is reflected in our comprehensive benefits package, including enhanced pension schemes and private medical insurance, ensuring that our team members feel valued and supported in their professional journeys. Join us to be part of a forward-thinking organisation where your contributions directly impact our operational resilience and business continuity efforts.

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Contact Details:

Evolution Growth Partners Recruitment Team

We think you need these skills to ace Business Change Manager – CHAPS Direct Participation Programme

Business Change Management
CHAPS Scheme Knowledge
Regulatory Compliance
Programme Mobilisation
Stakeholder Engagement
Gap Analysis
Risk Management