At a Glance
- Tasks: Drive customer success by delivering tailored digital strategies and exceptional service.
- Company: Join a leading company transforming the motor finance industry.
- Benefits: Competitive salary, structured training, career growth, and external accreditation opportunities.
- Other info: Field-based role with frequent client visits across the North East of England.
- Why this job: Make a real impact on digital transformation while working closely with clients.
- Qualifications: Experience in digital strategies and strong customer-centric approach required.
The predicted salary is between 52000 - 78000 £ per year.
Location: Please note this role is field based and requires frequent visits to clients on a regional basis four days a week. This role is covering the North East of England.
Remuneration: Base salary dependant on experience - total package indicator c£65k - c£75k OTE.
About the role
The Customer Success Manager (CSM) role is pivotal in delivering Evolution Fundings next generation experience of service, products and promise to our customers. As a CSM, you will focus on retaining and growing the customer base by delivering exceptional value through consultancy, technical expertise, and outstanding customer service through our Digital Field Sales Team. Through a data-led approach, you will help drive the adoption of Evolution's cutting-edge solutions, acting as a trusted partner to clients, ensuring that every client achieves their platform or product-specific goals from our broad range of products, services and Dealer in a Box proposition.
Why apply?
This is an exciting new type of Field Sales role for Evolution Funding that combines the best of technical support, customer service, and sales and offers the opportunity to have a real impact on digital transformation within the motor finance industry. This role also offers a structured CSM training program with opportunities for external accreditation and an excellent onward career path.
To apply, you will have:
- A previous track record of creating & delivering complete digital strategies for clients (ideally in the motor finance industry).
- Previous experience of working with senior level stakeholders / board members to understand their platform or product-specific goals.
- Demonstrable experience of delivering tailored, data-led solutions to improve business performance and enhance digital adoption across a business.
- Experience of partnering with media and fintech providers and other relevant parties to deliver integrated solutions.
- A customer centric / customer first approach.
- An avid interest in E-Commerce / the Digital Financial Services industry.
Digital Sales Consultant (Customer Success Manager) in Bath employer: Evolution Funding Ltd
At Evolution Funding, we pride ourselves on being an exceptional employer that champions innovation and customer success in the motor finance industry. Our field-based Digital Sales Consultant role offers a unique blend of technical support and consultancy, allowing you to make a tangible impact while enjoying a supportive work culture that prioritises employee growth through structured training programmes and opportunities for external accreditation. With a competitive remuneration package and a focus on collaboration, you'll thrive in an environment that values your contributions and fosters professional development across the North East of England.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Sales Consultant (Customer Success Manager) in Bath
✨Tip Number 1
Get to know the company inside out! Research Evolution Funding and their products, especially in the motor finance industry. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those interviews by practising common questions related to customer success and digital strategies. Think about how your past experiences align with the role and be ready to share specific examples.
✨Tip Number 4
Don’t forget to follow up after your interviews! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Digital Sales Consultant (Customer Success Manager) in Bath
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of a Digital Sales Consultant. Highlight your experience in creating digital strategies and working with senior stakeholders, as this will show us you understand what we're looking for.
Showcase Your Achievements:Don’t just list your responsibilities; we want to see your impact! Use numbers and specific examples to demonstrate how you've improved business performance or enhanced digital adoption in previous roles.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you're passionate about the motor finance industry and how your customer-centric approach aligns with our mission at Evolution Funding. Make it personal and engaging!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Evolution Funding Ltd
✨Know Your Digital Strategies
Make sure you brush up on your knowledge of digital strategies, especially those relevant to the motor finance industry. Be ready to discuss specific examples of how you've created and delivered these strategies in the past.
✨Engage with Stakeholders
Prepare to talk about your experience working with senior-level stakeholders. Think of instances where you’ve successfully understood their goals and how you tailored your approach to meet their needs.
✨Showcase Your Data Skills
Since this role is data-led, be prepared to discuss how you've used data to drive business performance. Bring examples of tailored solutions you've implemented that enhanced digital adoption.
✨Emphasise Customer Centricity
Highlight your customer-first approach throughout the interview. Share stories that demonstrate how you've gone above and beyond to ensure client satisfaction and success.
