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- Tasks: Maintain and troubleshoot advanced security systems for clients, ensuring optimal performance.
- Company: Join Evolution Security, a leading firm dedicated to top-notch security solutions.
- Benefits: Enjoy 25 days annual leave, private healthcare, and an employee ownership model.
- Why this job: Work with cutting-edge technology while making a real impact on client safety.
- Qualifications: Experience in security systems and strong problem-solving skills are essential.
- Other info: Flexible hours and on-call work required; entry-level position available.
The predicted salary is between 28800 - 43200 £ per year.
Overview Evolution Security is a leading company in the security industry, dedicated to providing top-notch security solutions to our diverse clientele. We are currently seeking a highly skilled and motivated Service Engineer to join our dynamic team. This role is critical as you will be responsible for ensuring the effectiveness and efficiency of our security systems.This position offers an exciting opportunity to work with cutting-edge security systems and engage in continuous learning as you stay abreast of the latest technologies and enhancements within the field. If you are passionate about security and have a drive for excellence in client service, we invite you to apply for this rewarding position and help us continue our mission of providing unparalleled security solutions and peace of mind to our customers.Responsibilities Maintain security systems and equipment at client sitesConduct routine maintenance and inspections of security systems to ensure optimal performanceTroubleshoot and resolve technical issues related to security systems and equipmentProvide on-site and remote technical support to clients regarding their security solutionsEducate clients on the proper use and functionality of security systems and equipmentDocument service activities and maintain accurate records of repairs and maintenance performedRequirements Proven experience as a Service Engineer or similar role in the security industryStrong technical knowledge of security systems, including CCTV, access control, and intrusion detectionExcellent problem-solving skills with the ability to think critically under pressureSuperb communication and customer service skills to effectively interact with clients and team membersAbility to work independently as well as part of a team in a dynamic environmentTechnical certification in electronics, security systems, or a related field is preferredFlexibility to work varied hours and on-call as required for service requestsBenefits We are employee-owned! Here at Evolution we have a unique employee ownership model which means that our entire team owns our business. You have the opportunity to become a beneficiary of our future success. It also allows us to retain our independence and protect our company culture and values25 days annual leave + local bank holidaysCompany pensionPrivate healthcareOptional annual private wellbeing and health screening appointment fully funded by EvolutionEmployee assistance programme which offers 24/7 access to free health and wellbeing supportLife AssuranceSeniority level Entry levelEmployment type Full-timeJob function IndustriesIndustries IT Services and IT Consulting
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Service Engineer - Scotland employer: Evolution (Electronic Security Systems) Ltd
Contact Detail:
Evolution (Electronic Security Systems) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer - Scotland
✨Tip Number 1
Familiarise yourself with the latest security technologies, especially CCTV, access control, and intrusion detection systems. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with professionals in the security industry, particularly those who work at Evolution Security or similar companies. Attend industry events or join online forums to make connections that could lead to referrals or insider information about the role.
✨Tip Number 3
Prepare for potential technical assessments by practising troubleshooting scenarios related to security systems. Being able to demonstrate your problem-solving skills in real-time can set you apart from other candidates.
✨Tip Number 4
Showcase your customer service skills by preparing examples of how you've effectively communicated with clients in past roles. Highlighting your ability to educate clients on technical issues will resonate well with the hiring team.
We think you need these skills to ace Service Engineer - Scotland
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the security industry, particularly any roles as a Service Engineer. Emphasise your technical knowledge of security systems like CCTV and access control.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for security and client service. Mention specific examples of how you've successfully resolved technical issues or improved system performance in previous roles.
Highlight Problem-Solving Skills: In your application, provide examples of situations where you demonstrated excellent problem-solving skills under pressure. This is crucial for a role that involves troubleshooting security systems.
Showcase Communication Skills: Since the role requires superb communication with clients, include instances where you've effectively interacted with customers or team members. This will demonstrate your ability to educate clients on security systems.
How to prepare for a job interview at Evolution (Electronic Security Systems) Ltd
✨Showcase Your Technical Expertise
As a Service Engineer, your technical knowledge is crucial. Be prepared to discuss specific security systems you've worked with, such as CCTV and access control. Highlight any relevant certifications you hold to demonstrate your qualifications.
✨Demonstrate Problem-Solving Skills
Expect questions that assess your ability to troubleshoot and resolve technical issues. Prepare examples of past challenges you've faced in the field and how you successfully addressed them, showcasing your critical thinking under pressure.
✨Emphasise Customer Service Abilities
Since this role involves direct client interaction, be ready to discuss your approach to customer service. Share experiences where you effectively communicated with clients, educated them on security systems, or resolved their concerns to ensure satisfaction.
✨Research Evolution Security
Familiarise yourself with Evolution Security's mission, values, and the types of security solutions they provide. This knowledge will help you tailor your responses and show genuine interest in the company during the interview.
