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For Companies At a Glance
- Tasks: Maintain and troubleshoot advanced security systems for clients.
- Company: Join Evolution Security, a leader in innovative security solutions.
- Benefits: Enjoy 25 days annual leave, private healthcare, and employee ownership perks.
- Why this job: Be part of a dynamic team, working with cutting-edge technology and making a real impact.
- Qualifications: Experience in security systems and strong problem-solving skills required.
- Other info: Flexible hours and on-call work may be needed.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Evolution Security is a leading company in the security industry, dedicated to providing top-notch security solutions to our diverse clientele. We are currently seeking a highly skilled and motivated Service Engineer to join our dynamic team. This role is critical as you will be responsible for ensuring the effectiveness and efficiency of our security systems.
As a Service Engineer, you will work closely with clients to troubleshoot and maintain sophisticated security technology that protects their assets and ensures their safety. You will leverage your technical expertise to provide exceptional service and support, addressing customer concerns and ensuring compliance with industry standards.
This position offers an exciting opportunity to work with cutting-edge security systems and engage in continuous learning, as you stay abreast of the latest technologies and enhancements within the field. If you are passionate about security and have a drive for excellence in client service, we invite you to apply for this rewarding position and help us continue our mission of providing unparalleled security solutions and peace of mind to our customers.
Responsibilities
- Maintain security systems and equipment at client sites
- Conduct routine maintenance and inspections of security systems to ensure optimal performance
- Troubleshoot and resolve technical issues related to security systems and equipment
- Provide on-site and remote technical support to clients regarding their security solutions
- Educate clients on the proper use and functionality of security systems and equipment
- Document service activities and maintain accurate records of repairs and maintenance performed
Requirements
- Proven experience as a Service Engineer or similar role in the security industry
- Strong technical knowledge of security systems, including CCTV, access control, and intrusion detection
- Excellent problem-solving skills with the ability to think critically under pressure
- Superb communication and customer service skills to effectively interact with clients and team members
- Ability to work independently as well as part of a team in a dynamic environment
- Technical certification in electronics, security systems, or a related field is preferred
- Flexibility to work varied hours and on-call as required for service requests
Benefits
- We are employee-owned! Here at Evolution we have a unique employee ownership model which means that our entire team owns our business. You have the opportunity to become a beneficiary of our future success. It also allows us to retain our independence and protect our company culture and values
- 25 days annual leave + local bank holidays
- Company pension
- Private healthcare
- Optional annual private wellbeing and health screening appointment fully funded by Evolution
- Employee assistance programme which offers 24/7 access to free health and wellbeing support
- Life Assurance
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Service Engineer - Scotland employer: Evolution (Electronic Security Systems) Ltd
Contact Detail:
Evolution (Electronic Security Systems) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer - Scotland
✨Tip Number 1
Familiarise yourself with the latest security technologies, especially CCTV, access control, and intrusion detection systems. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with professionals in the security industry through platforms like LinkedIn or local meetups. Building connections can provide valuable insights into the company culture at Evolution Security and may even lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've solved technical issues in previous roles. Highlighting your problem-solving skills and ability to work under pressure will resonate well with the hiring team.
✨Tip Number 4
Showcase your customer service skills by preparing to share experiences where you've effectively communicated with clients. This role requires excellent interpersonal skills, so demonstrating your ability to educate and support clients will be crucial.
We think you need these skills to ace Service Engineer - Scotland
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Service Engineer position at Evolution Security. Understand the key responsibilities and requirements, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in the security industry, particularly any roles similar to a Service Engineer. Mention specific technologies you have worked with, such as CCTV or access control systems.
Showcase Problem-Solving Skills: Provide examples in your application that demonstrate your problem-solving abilities. Discuss situations where you successfully resolved technical issues under pressure, as this is crucial for the role.
Personalise Your Cover Letter: Craft a personalised cover letter that reflects your passion for security and client service. Address it to the hiring manager if possible, and explain why you are excited about the opportunity to work with Evolution Security.
How to prepare for a job interview at Evolution (Electronic Security Systems) Ltd
✨Showcase Your Technical Expertise
Make sure to highlight your experience with security systems, especially CCTV, access control, and intrusion detection. Be prepared to discuss specific projects or challenges you've faced and how you resolved them.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past. Employers want to see your critical thinking abilities, so think of scenarios where you had to troubleshoot under pressure.
✨Emphasise Communication Skills
Since you'll be interacting with clients regularly, it's crucial to demonstrate your communication skills. Practice explaining complex technical concepts in simple terms, as this will show your ability to educate clients effectively.
✨Research the Company Culture
Understand Evolution Security's employee ownership model and values. Showing that you align with their culture and are excited about contributing to a team-oriented environment can set you apart from other candidates.
