Job Description At evoke, Site Reliability Engineering (SRE) is all about delivering exceptional customer experiences through reliable, scalable and high-performing technology. Operating at the heart of our betting and gaming platforms, our SRE team combines observability, automation and engineering excellence to ensure our systems perform when it matters most. Working across operational, proactive and engineering initiatives, you'll collaborate with development, commercial and business teams to improve resilience, optimise performance, manage incidents and drive innovation. If you enjoy solving complex technical challenges, turning insight into action and making a measurable impact at scale, we'd love to hear from you. What you will be doing Partner with engineering, operational and commercial teams to enhance platform reliability, scalability and customer experience across our betting and gaming products. Lead and support major incidents through the incident command framework, helping to coordinate responses and restore services efficiently. Conduct detailed postmortem investigations, identifying root causes, challenging assumptions and driving meaningful improvements to prevent recurrence. Utilise observability tools such as Splunk, New Relic and CloudWatch to monitor platform health, investigate issues and uncover performance insights. Design, execute and analyse performance testing activities to evaluate system behaviour, identify bottlenecks and validate platform readiness. Champion operational readiness, resilience and fault-tolerance across services, ensuring systems can scale effectively to meet changing customer demand. Drive automation initiatives that improve operational efficiency, reduce manual effort and enhance service reliability. Promote SRE best practices throughout the organisation, influencing teams through data-driven recommendations and continuous improvement initiatives. Who we are looking for We are committed to responsible gambling, and we are looking for people who can support our ethos. To apply to this post, you will: Experience working with large-scale technology platforms, combining operational, analytical and engineering expertise to solve complex problems and experience or interest in using AI tools Broad understanding of cloud computing concepts, distributed systems and containerised environments, with the ability to troubleshoot effectively. Knowledge of scalability, resilience, fault-tolerance and performance principles, ideally supported by hands-on experience in production environments. Excellent communication and relationship-building skills, with the ability to translate technical findings into clear business outcomes and collaborate with both technical and non-technical stakeholders. What we offer Our roles offer more than just a job, you'll become part of the evoke family! We have created an environment where our people can thrive. Check out some of the fantastic benefits on offer: – Family Support: Industry-leading maternity and paternity leave and paid time off if you have caring responsibilities. Perks and discounts: Discounts at a range of high-street retailers Financial: Competitive salary, pension, and bonus schemes. Health
Site Reliability Engineer employer: evoke
At evoke plc, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a Senior Risk & Controls Manager, you will benefit from comprehensive professional development opportunities, a collaborative environment, and the chance to make a significant impact in shaping our risk management practices. Located in a vibrant area, we offer a hybrid working model that promotes work-life balance while engaging with industry leaders in the gambling sector.
