At a Glance
- Tasks: Lead a dynamic HR admin team and ensure operational excellence in a fast-paced environment.
- Company: Evoke, a forward-thinking company focused on people services.
- Benefits: Competitive salary, comprehensive healthcare, hybrid working options, and top-notch parental leave.
- Other info: Join a vibrant team with opportunities for growth and development.
- Why this job: Make a real difference by leading a high-volume HR team and enhancing employee experiences.
- Qualifications: Experience in shared services, strong leadership skills, and knowledge of Zendesk and SAP SuccessFactors.
The predicted salary is between 30000 - 40000 € per year.
evoke is seeking a People Services Team Leader in Leeds to oversee a high-volume HR administration team. This role involves ensuring operational excellence while managing approximately 2,000 tickets and 250 calls per month.
The ideal candidate will have experience in shared services, strong leadership abilities, and expertise in using Zendesk and SAP SuccessFactors.
Benefits include:
- Competitive salary
- Comprehensive healthcare
- Hybrid working options
- Industry-leading parental leave
Hybrid HR Admin Team Lead – People Services employer: evoke
At evoke, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of Leeds. Our commitment to employee growth is evident through comprehensive training programmes and leadership development opportunities, alongside competitive salaries and generous benefits such as hybrid working options and industry-leading parental leave. Join us to be part of a supportive team dedicated to operational excellence in HR services.
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid HR Admin Team Lead – People Services
✨Tip Number 1
Network like a pro! Reach out to your connections in HR or related fields. A friendly chat can lead to insider info about job openings or even a referral, which can give you a leg up in the application process.
✨Tip Number 2
Prepare for those interviews! Research common HR scenarios and think about how you'd handle high-volume ticket management or team leadership challenges. We want you to shine when it comes to showcasing your experience with tools like Zendesk and SAP SuccessFactors.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace Hybrid HR Admin Team Lead – People Services
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the job description. Highlight your leadership abilities and any relevant experience in HR administration or shared services.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for the People Services Team Leader role. Share specific examples of how you've managed high-volume teams and improved operational excellence.
Showcase Your Tech Skills:Since we use tools like Zendesk and SAP SuccessFactors, mention any experience you have with these platforms. If you’ve used similar systems, let us know how you adapted and thrived!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at evoke
✨Know Your HR Stuff
Make sure you brush up on your HR administration knowledge, especially around shared services. Familiarise yourself with common HR processes and how they relate to ticket management, as this will show that you understand the operational excellence needed for the role.
✨Master the Tools
Since the job requires expertise in Zendesk and SAP SuccessFactors, take some time to explore these platforms. If you can demonstrate your familiarity with these tools during the interview, it’ll give you a significant edge over other candidates.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific challenges you faced and how you motivated your team to achieve their goals. This will help convey your strong leadership abilities, which are crucial for this role.
✨Ask Insightful Questions
Come prepared with questions that show your interest in the company and the role. Inquire about the team's current challenges or how success is measured in the People Services department. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.
