Quotation Administrator in Cardiff

Evoke Staffing are seeking Quotation Administrator for our well established manufacturing client in Cardiff. The Purpose of the role will be to respond to customer enquiries accurately, professionally and in a timely manner. Responsible for correctly interpreting customer quotation requests and compiling quotations accordingly to the project requirements. Responsible for processing orders through to the order entry department ensuring all order information is supplied and correct. Main Responsibilities * Responding to all customer enquiries via telephone and email, to provide information on projects, quotations, product offers, advice on specifications and lead times. * To compile all quotations, interpreting the customers request and in line with the specification if relevant * Provide product guidance to customers and/or any stakeholders in the specification chain to promote the appropriate use and application of products * Ensure correct use and application of the pricing guidelines for all products at quotation stage * Ensure that all lead times are adhered to at order and quotation stage * Liaise with procurement and / or planning regarding lead times * Provide effective support to the external sales team * Pass appropriate technical enquiries to technical services team Skills and Attributes: * Professional telephone and email manner * IT literate * Organised, systematic and precise * Ability to work under pressure * Able to use own initiative Desirable: * Experience or understanding of a sales environment * Knowledge of the construction Industry * Previously worked within manufacturing Monday – Friday 37.5 hours per week 9.00am – 5.00pm