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- Tasks: Provide top-notch customer service and support in a friendly betting environment.
- Company: Join evoke plc, a dynamic company focused on customer experience.
- Benefits: Enjoy flexible hours, annual pay reviews, bonuses, and 28 days holiday.
- Other info: Comprehensive training provided to help you excel in your role.
- Why this job: Be part of a team that values your contribution and offers growth opportunities.
- Qualifications: No specific qualifications required, just a passion for helping others.
The predicted salary is between 25000 - 30000 £ per year.
evoke plc is looking for dedicated team members in Hutton, England, to provide excellent customer service in a friendly environment.
Responsibilities include:
- Welcoming customers
- Processing bets
- Supporting managers
The role offers both full-time and part-time hours with a flexible shift pattern.
Key benefits include:
- Annual pay review
- Bonus scheme
- 28 days holiday
- Comprehensive training and development opportunities
Customer Experience Specialist - Betting & Safer Gambling in Hutton employer: Evoke Plc
Contact Detail:
Evoke Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Specialist - Betting & Safer Gambling in Hutton
✨Tip Number 1
Get to know the company! Research evoke plc and their values. When you understand what they stand for, you can tailor your approach and show them you're a perfect fit for their team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about providing excellent service, think of scenarios where you can demonstrate your ability to handle different customer situations. Role-playing with a friend can help!
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips on the interview process and what it’s really like to work at evoke plc.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Customer Experience Specialist - Betting & Safer Gambling in Hutton
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can really make your application stand out.
Tailor Your Application: Make sure to tailor your application to the Customer Experience Specialist role. Highlight any relevant experience in customer service or betting, and don’t forget to mention your passion for creating a positive customer experience!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what makes you a great fit for our team. Avoid fluff and focus on your key strengths.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s super easy and ensures your application goes directly to us. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Evoke Plc
✨Know the Company Inside Out
Before your interview, take some time to research evoke plc. Understand their values, mission, and what they stand for in the betting and safer gambling space. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Customer Experience Specialist, you'll need to demonstrate your ability to provide excellent customer service. Prepare examples from your past experiences where you went above and beyond for a customer. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess how you would handle specific situations, like dealing with a difficult customer or processing a bet under pressure. Think about potential scenarios beforehand and how you would respond, focusing on maintaining a friendly and professional demeanour.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the team culture, training opportunities, or how success is measured in the role. This shows that you're not just interested in the job, but also in how you can grow within the company.