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For Companies At a Glance
- Tasks: Provide top-notch customer service and assist with processing bets in a lively retail environment.
- Company: A leading UK betting company known for its commitment to customer satisfaction.
- Benefits: Annual pay reviews, holiday entitlement, and training opportunities to boost your career.
- Why this job: Join a fun team where you can engage with people and enhance their betting experience.
- Qualifications: Strong interpersonal skills and a passion for customer engagement are essential.
The predicted salary is between 28800 - 43200 £ per year.
A well-established betting company in the UK seeks individuals dedicated to providing excellent customer service. You will assist customers, process bets, and help create a welcoming environment in our shops. The role requires strong interpersonal skills and a passion for engaging with people.
Employees enjoy numerous benefits, including:
- Annual pay reviews
- Holiday entitlement
- Opportunities for training and development
Customer Experience Specialist - Retail Betting employer: Evoke Plc
Contact Detail:
Evoke Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Specialist - Retail Betting
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you walk into that interview, let them see your passion for customer service and how you can enhance their betting experience.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your interpersonal skills and how you’ve handled customer interactions in the past.
✨Tip Number 3
Dress the part! First impressions matter, especially in retail. Make sure you look smart and approachable, reflecting the welcoming environment they want to create in their shops.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Customer Experience Specialist - Retail Betting
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you love helping customers. Share any experiences where you've gone the extra mile to make someone's day better. This will show us that you're genuinely dedicated to providing excellent service.
Highlight Your Interpersonal Skills: We want to see how well you connect with people! Use your application to showcase your strong communication skills and any relevant experiences in retail or customer-facing roles. This will help us understand how you'd fit into our welcoming environment.
Tailor Your Application: Make sure to customise your application for the Customer Experience Specialist role. Mention specific aspects of the job description that excite you and how your skills align with what we're looking for. This shows us that you've done your homework and are genuinely interested.
Apply Through Our Website: To make sure your application gets to us quickly and easily, apply directly through our website. It’s straightforward and ensures we receive all the necessary information to consider you for the role. Plus, it’s a great way to start your journey with us!
How to prepare for a job interview at Evoke Plc
✨Know the Company Inside Out
Before your interview, make sure you research the betting company thoroughly. Understand their values, mission, and what sets them apart in the retail betting industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Customer Experience Specialist, your ability to engage with customers is key. Prepare examples from your past experiences where you provided excellent customer service or resolved issues effectively. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Practice Common Interview Questions
Anticipate questions related to customer service scenarios, such as how you would handle a difficult customer or how you ensure a welcoming environment. Practising these responses will help you feel more confident and articulate during the actual interview.
✨Ask Thoughtful Questions
At the end of the interview, be ready to ask insightful questions about the role, team dynamics, or training opportunities. This shows that you’re not just interested in the job, but also in how you can grow and contribute to the company’s success.
