At a Glance
- Tasks: Deliver outstanding customer service and create a welcoming environment for customers.
- Company: Evoke plc, a dynamic retail company focused on customer experience.
- Benefits: Flexible hours, annual pay reviews, and training opportunities for growth.
- Other info: Full and part-time positions available with excellent career development.
- Why this job: Join a team that values customer relationships and promotes safer gambling.
- Qualifications: Passion for customer service and ability to build positive relationships.
The predicted salary is between 20000 - 25000 £ per year.
evoke plc is seeking a Retail Team Member in Barrow-in-Furness to deliver outstanding customer service and create a safe, enjoyable environment. You will welcome customers, assist with betting processes, and build positive relationships.
Responsibilities include:
- Championing safer gambling
- Supporting store management with displays
The role offers flexible working hours, with options for full and part-time positions, and various benefits including annual pay reviews and training opportunities.
Customer Experience Champion - Flexible Hours & Growth employer: Evoke Plc
evoke plc is an excellent employer that prioritises employee well-being and growth, offering flexible working hours to accommodate various lifestyles. With a strong focus on training and development, team members are encouraged to enhance their skills while enjoying a supportive work culture that values outstanding customer service and community engagement in Barrow-in-Furness.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Experience Champion - Flexible Hours & Growth
✨Tip Number 1
Get to know the company! Research evoke plc and their values. When you understand what they stand for, you can tailor your approach and show them why you're the perfect fit for their team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about delivering outstanding service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these during your chat!
✨Tip Number 3
Be flexible and open-minded! With flexible hours on offer, let them know you're adaptable and willing to work different shifts. This shows you're keen and ready to jump in wherever needed.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're serious about joining the evoke plc team. Don't miss out on this opportunity!
We think you need these skills to ace Customer Experience Champion - Flexible Hours & Growth
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us see your enthusiasm for delivering outstanding customer service. Share any relevant experiences where you've gone above and beyond to help customers, as this will resonate with what we're looking for.
Tailor Your Application:Make sure to customise your application to reflect the specific role of Customer Experience Champion. Highlight your skills in building positive relationships and any experience you have with betting processes or retail environments.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon, so we can easily understand your qualifications and why you’d be a great fit for our team.
Apply Through Our Website:We encourage you to apply directly through our website. This way, you’ll ensure your application gets to the right people and you can easily keep track of your application status.
How to prepare for a job interview at Evoke Plc
✨Know the Company
Before your interview, take some time to research evoke plc. Understand their values, mission, and what they stand for in customer service. This will help you align your answers with their expectations and show that you're genuinely interested in being a part of their team.
✨Showcase Your Customer Service Skills
As a Customer Experience Champion, you'll need to demonstrate your ability to provide outstanding customer service. Prepare examples from your past experiences where you've gone above and beyond for customers. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Flexibility and Teamwork
With flexible hours being a key aspect of the role, be ready to discuss your availability and willingness to adapt. Also, highlight your ability to work well in a team, as building positive relationships is crucial in this position. Share instances where you've collaborated effectively with colleagues.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the company culture, training opportunities, or how they champion safer gambling. This shows your enthusiasm for the role and helps you determine if it's the right fit for you.
