Head of Remote Technical Standards in City of Westminster

We are evoke plc, one of the world's leading betting and gaming companies with internationally renowned brands, including William Hill, 888, and Mr Green. We are looking for a Head of Remote Technical Standards who will be responsible for ensuring our UK licensed businesses comply with the GB Gambling Commission's Remote Gambling and Software Technical Standards (RTS) and other applicable equivalent relevant to UK activities. This includes Retail and Online operations. This role owns the translation of requirements into practical technical standards, control frameworks, product requirements, testing obligations, release controls and assurance activity. In this role, you will be accountable for ensuring obligations are embedded across the end‑to‑end lifecycle of systems, games, content, platforms, third‑party integrations and operational change. This is a senior role (based in Leeds or London) and you’ll be a subject‑matter lead for technical compliance matters, the key point of coordination between Compliance, Technology, Product, Security, Operations, Retail, Legal, Internal Audit and external testing or assurance providers. We are committed to responsible gambling.

Responsibilities

• Owning our RTS compliance framework
• Ensuring RTS requirements are translated into clear internal standards, design controls, testing criteria, evidence requirements and approval gates
• Providing second line oversight and challenge on whether products, systems and change activity meet RTS requirements before release
• Maintaining effective governance over RTS control operation, assurance, issue escalation and remediation
• Acting as the senior compliance SME for RTS interpretation, testing strategy and regulatory engagement on technical standards matters
• Ensuring RTS obligations are embedded into product design, software development, architecture, deployment and operational processes from initial scoping through to live operation
• Advising the business on where RTS applies within retail environments, particularly for products or channels that constitute remote gambling or rely on remote communication.
• Owning the running and results of the annual games testing audit

Qualifications

• Significant experience in gambling compliance, technical compliance, IT controls, product compliance, technical assurance or technology risk in a regulated environment with hands‑on experience interpreting and implementing the Gambling Commission's RTS or equivalent regulated technical standards
• Demonstrable experience overseeing technical testing, certification, control evidence and release governance for regulated products or systems alongside experience working across software delivery, product, operations, supplier management and second line governance
• Experience managing regulatory findings, technical incidents, audit actions and control remediation with experience leading teams and influencing senior stakeholders across compliance, product and technology
• Working knowledge of the GB RTS framework, including security requirements and the Commission's testing expectations with excellent understanding of technical control design, SDLC governance, defect and release management, third‑party assurance and evidence‑based compliance.
• You must also be able to convert regulatory standards into operational requirements, measurable controls and pragmatic governance

Benefits

• Family Support – industry‑leading maternity and paternity leave and paid time off if you have caring responsibilities
• Perks and discounts – discounts at a range of high‑street retailers
• Financial compensation, pension and bonus schemes
• Health & wellbeing tools and services to help support your well‑being, including support with mental health and financial education. You will also have access to gym discounts and our cycle to work scheme
• Hybrid working – employees can work from home up to 80% of the time with 20% of office time built in to ensure we get some face‑to‑face collaborative team time and the chance for a coffee and a catch‑up