At a Glance
- Tasks: Engage with customers, process bets, and create a welcoming atmosphere.
- Company: Leading betting company in Chelmsford with a focus on customer experience.
- Benefits: Flexible hours, annual pay review, holiday entitlement, and growth opportunities.
- Why this job: Perfect for those who love interacting with people and promoting safe gambling.
- Qualifications: Customer-focused attitude and willingness to work evenings and weekends.
- Other info: Join a dynamic team and make a difference in the betting experience.
The predicted salary is between 24000 - 36000 Β£ per year.
A leading betting company in Chelmsford is seeking customer-focused individuals for various shifts, including evenings and weekends.
Responsibilities include:
- Assisting customers
- Processing bets
- Ensuring a friendly environment
Benefits include:
- Flexible hours
- Annual pay review
- Holiday entitlement
- Development opportunities
This role is ideal for those who enjoy engaging with diverse customers and championing safe gambling practices.
Betting Shop Customer Experience Champion in Chelmsford employer: Evoke Plc
Contact Detail:
Evoke Plc Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Betting Shop Customer Experience Champion in Chelmsford
β¨Tip Number 1
Get to know the company! Research their values and what they stand for, especially around safe gambling practices. This will help you connect with the interviewers and show that you're genuinely interested in being a part of their team.
β¨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to assist customers or handle tricky situations. Role-playing with a friend can help you feel more confident when it comes to engaging with diverse customers during the interview.
β¨Tip Number 3
Be ready to showcase your flexibility! Since the role involves various shifts, be prepared to discuss your availability and how you can adapt to different schedules. Highlighting your willingness to work evenings and weekends can set you apart from other candidates.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Donβt forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Betting Shop Customer Experience Champion in Chelmsford
Some tips for your application π«‘
Show Your Customer Focus: When writing your application, make sure to highlight your experience in customer service. We want to see how youβve engaged with customers in the past and created a friendly environment, just like we do at StudySmarter.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your passion for the role shines through. Remember, weβre looking for champions of customer experience!
Tailor Your Application: Donβt just send a generic application! Take the time to tailor it to the specific role of Betting Shop Customer Experience Champion. Mention your availability for evenings and weekends, as flexibility is key for us.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures you donβt miss out on any important updates. Letβs get started on this journey together!
How to prepare for a job interview at Evoke Plc
β¨Know the Company Inside Out
Before your interview, do some research on the betting company. Understand their values, mission, and any recent news or developments. This will not only show your enthusiasm but also help you tailor your answers to align with their goals.
β¨Showcase Your Customer Service Skills
Since this role is all about customer experience, be ready to share specific examples of how you've successfully assisted customers in the past. Think of situations where you went above and beyond to ensure a positive experience, as this will highlight your suitability for the position.
β¨Demonstrate Your Understanding of Safe Gambling Practices
As a Betting Shop Customer Experience Champion, it's crucial to champion safe gambling. Familiarise yourself with responsible gambling practices and be prepared to discuss how you would promote these within the shop. This shows that you take the role seriously and care about customer welfare.
β¨Prepare Questions to Ask
Interviews are a two-way street, so think of insightful questions to ask your interviewer. Inquire about the team culture, training opportunities, or how they measure success in this role. This not only shows your interest but also helps you determine if the company is the right fit for you.