Internal Account Manager in Newtownards

Banner is the UKs largest Business Supplies Company, serving a diverse range of customers from large corporates and public organisations to small businesses. We pride ourselves on delivering exceptional service and value while maintaining a strong commitment to sustainability, ethics, and transparency. The Role As an Account Executive , youll be at the heart of our customer experience, providing expert advice and support to ensure satisfaction and loyalty. Youll help customers with their queries, promote new products and services, and contribute ideas to improve our business. Key Responsibilities: Deliver an outstanding customer experience. Advise customers on products, services, and solutions. Resolve issues and keep customers informed. Meet and exceed key performance objectives. Promote new products and services. Champion Banners values and bring fresh ideas to the team. About You Essential: GCSE Maths & English (Grade B or above) or equivalent. Fluent in spoken and written English. Eligible to work full-time in the UK. Minimum 1 year of customer service experience (telephone or online). Professional phone manner and excellent communication skills. Strong IT skills and ability to work accurately at pace. Positive, proactive, and team-oriented mindset. Desirable: Experience in office supplies or similar industry. Familiarity with financial and activity-driven KPIs. Why Join Us? Be part of a supportive, dynamic team. Enjoy a role where your ideas matter. Work for a company that values ethics, sustainability, and innovation. What We Offer: Contributory Pension Enhanced Family Leave Company Sick Pay Annual Leave Additional Holidays for long service Holiday Purchase Scheme Employee Assistance Programme Opt-in Medical Scheme Birthday off/voucher Financial reward for long service Charity Volunteering Days Ogilvie Car Lease Discounts Staff Sales Costco sign up discounts Pension Financial Advisor Eyecare Benefits Childcare vouchers Apply today and help us deliver exceptional service to businesses across the UK!