At a Glance
- Tasks: Install and repair EPOS systems for major retail brands while providing top-notch customer service.
- Company: Leading IT services provider in the UK with a focus on innovation.
- Benefits: Enjoy perks on everyday goods and death in service cover.
- Why this job: Join a dynamic team and make a real difference in retail technology.
- Qualifications: Strong communication skills, driving capability, and a proactive attitude required.
- Other info: Opportunity for travel across the UK and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
A leading provider of IT services in the UK is seeking a Field Service Engineer to support major retail brands. This role involves on-site installations, repairs, and maintaining a professional customer service.
Essential skills include:
- Strong communication
- Driving capability
- A proactive attitude
Responsibilities include delivering services in line with SLAs and maintaining a clean driving license.
This position offers company benefits like death in service cover and perks on everyday goods.
EPOS Field Service Engineer — On-Site Tech, UK Travel in London employer: EVO Group
Contact Detail:
EVO Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EPOS Field Service Engineer — On-Site Tech, UK Travel in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail and IT sectors. You never know who might have a lead on an EPOS Field Service Engineer role or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your technical know-how during interviews. Bring examples of past installations or repairs you've handled to showcase your expertise.
✨Tip Number 3
Be proactive! Follow up after interviews with a thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit!
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities that might be just what you’re looking for. Plus, applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace EPOS Field Service Engineer — On-Site Tech, UK Travel in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT services and field engineering. We want to see how your skills match the role, so don’t be shy about showcasing your communication skills and proactive attitude!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Field Service Engineer role. Mention your driving capability and any previous experience with on-site installations or repairs.
Showcase Your Customer Service Skills: Since this role involves maintaining professional customer service, make sure to include examples of how you've successfully interacted with clients in the past. We love seeing candidates who can communicate effectively and build strong relationships!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at EVO Group
✨Know Your Tech Inside Out
As a Field Service Engineer, you'll be dealing with various IT systems and EPOS technology. Make sure you brush up on the specific systems mentioned in the job description. Be ready to discuss your previous experiences with installations and repairs, as well as any troubleshooting you've done.
✨Show Off Your Communication Skills
Strong communication is key in this role, especially when dealing with major retail brands. Practice explaining technical concepts in simple terms. You might even want to role-play scenarios where you have to explain a problem or solution to a non-technical customer.
✨Demonstrate Your Proactive Attitude
Employers love candidates who take initiative. Think of examples from your past where you went above and beyond to solve a problem or improve a process. Be prepared to share these stories during your interview to showcase your proactive mindset.
✨Prepare for Practical Questions
Expect some practical questions or scenarios related to on-site installations and repairs. Brush up on your problem-solving skills and think through how you would handle common issues that arise in the field. This will show that you're not just book-smart but also ready for real-world challenges.