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- Tasks: Visit customer sites to replace and maintain retail IT devices.
- Company: Join Complete Technical Solutions, leaders in managed IT services.
- Benefits: Competitive salary, benefits, and opportunities for professional growth.
- Why this job: Be the face of our company and make a real difference.
- Qualifications: Strong communication skills and a clean driving licence required.
- Other info: Dynamic role with a focus on customer satisfaction and teamwork.
The predicted salary is between 36000 - 60000 £ per year.
Join a Leading Provider of Retail & Hospitality IT Services
Complete Technical Solutions is a market leader in delivering managed IT services to major retail and hospitality brands across the UK. We pride ourselves on excellent service, technical expertise and a customer-first approach — and thanks to continued growth, we\’re expanding our Field Service team.
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If you\’re reliable, customer-focused, and
Scroll down for a complete overview of what this job will require Are you the right candidate for this opportunity
Please click on the apply button to read the full job description
Field Service Engineer employer: EVO Group
Contact Detail:
EVO Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Get to know the company inside out! Research Complete Technical Solutions and understand their values, services, and the sectors they operate in. This will help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and even lead to referrals, which can be a game-changer in landing the job.
✨Tip Number 3
Prepare for the practical side of things! As a Field Service Engineer, you'll need to demonstrate your technical skills. Brush up on your IT knowledge and be ready to discuss how you've handled similar situations in the past.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Engineer role. Highlight your relevant experience in IT services and customer support, and don’t forget to mention your clean driving licence – it’s a must!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your communication skills and explain why you’re the perfect fit for our team. Be sure to mention your passion for delivering exceptional customer service.
Showcase Your Skills: In your application, emphasise your organisational skills and ability to handle challenging situations. We want to see how you can keep calm under pressure and maintain professionalism at all times.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at EVO Group
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to IT systems and field service. Familiarise yourself with common issues that might arise during equipment swap outs, as well as the products Complete Technical Solutions works with. This will show that you're not just interested in the role but also prepared to tackle the challenges it brings.
✨Showcase Your Communication Skills
As a Field Service Engineer, you'll be the face of the company, so it's crucial to demonstrate your strong communication skills during the interview. Practice explaining technical concepts in simple terms, and be ready to discuss how you've handled challenging customer interactions in the past.
✨Dress the Part
First impressions matter! Make sure you present yourself smartly and professionally for the interview. A neat appearance reflects your attitude towards the job and shows that you understand the importance of professionalism in customer-facing roles.
✨Prepare Questions
Interviews are a two-way street, so come prepared with questions about the role and the company. Ask about their approach to customer satisfaction or how they support their engineers in the field. This not only shows your interest but also helps you gauge if the company is the right fit for you.
