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- Tasks: Assist with daily café operations and ensure excellent customer service.
- Company: Join a dynamic team in a thriving deli canteen environment.
- Benefits: Flexible hours, hands-on experience, and opportunities for growth.
- Why this job: Perfect for food lovers who thrive in fast-paced, customer-focused settings.
- Qualifications: Experience in food service, strong communication skills, and a customer-first attitude.
- Other info: 21 hours per week across 5 days; flexible scheduling available.
We are looking for a dedicated and experienced Catering assistant to assist with the daily operations of our deli canteen. The ideal candidate will be responsible for ensuring excellent customer service, maintaining food safety standards, and assisting with driving overall business performance. This role requires strong attention to detail and a passion for hospitality. You will be the key point of contact for customers and ensure that every customer has a positive experience. A successful candidate will have prior experience within the food and beverage industry, excellent communication skills, and the ability to multitask in a fast-paced environment. This is a hands-on role that requires flexibility, problem-solving abilities, and a proactive approach to managing both people and processes. If you are passionate about food and customer service we encourage you to apply and become a part of our growing team.
Your Schedule: 21 hours per week across 5 days (times to be agreed)
Your Responsibilities as a Catering Assistant:
- Assist / run daily café operations
- Ensure high standards of customer service are maintained
- Manage inventory and place orders for supplies
- Handle customer complaints and resolve issues promptly
- Monitor food safety and hygiene standards
- Collaborate with management on marketing and promotions
- Maintain cleanliness and organization of the café
- Ensure compliance with health and safety regulations
Requirements:
- Proven experience in food preparation and service
- Excellent communication and interpersonal abilities
- Knowledge of food safety and hygiene practices
- Ability to multitask and work under pressure
- Customer-focused mindset with problem-solving skills
- Basic math and computer literacy
- Flexible availability, including weekends and holidays
NOTE: The responsibilities associated with this position are not limited to those shown below and may be modified at any time by the Company.
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Catering Assistant employer: EVO Group
Contact Detail:
EVO Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering Assistant
✨Tip Number 1
Familiarise yourself with the latest food safety regulations and hygiene practices. Being knowledgeable in these areas will not only boost your confidence during interviews but also demonstrate your commitment to maintaining high standards in a catering environment.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've handled difficult situations in the past. This will help you stand out as someone who can effectively manage customer complaints and ensure a positive experience for all.
✨Tip Number 3
Network within the food and beverage industry, whether through social media or local events. Building connections can lead to valuable insights about the role and may even provide you with a referral, increasing your chances of landing the job.
✨Tip Number 4
Demonstrate your multitasking abilities by discussing specific instances where you've successfully managed multiple tasks under pressure. This will show us that you're well-equipped to handle the fast-paced environment of our deli canteen.
We think you need these skills to ace Catering Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the food and beverage industry. Emphasise any roles where you provided excellent customer service, managed inventory, or maintained food safety standards.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to multitask in a fast-paced environment. Mention specific examples from your previous roles that demonstrate your problem-solving skills and customer-focused mindset.
Highlight Relevant Skills: In your application, clearly outline your communication skills, attention to detail, and flexibility. These are key attributes for a Catering Assistant, so make sure they stand out.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in the hospitality industry.
How to prepare for a job interview at EVO Group
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the food and beverage industry during the interview. Share specific examples of how you've gone above and beyond to provide excellent customer service in previous roles.
✨Demonstrate Your Multitasking Skills
Prepare to discuss situations where you successfully managed multiple tasks at once, especially in a fast-paced environment. This will showcase your ability to handle the demands of the role effectively.
✨Know Your Food Safety Standards
Familiarise yourself with food safety and hygiene practices relevant to the catering industry. Be ready to discuss how you have implemented these standards in past positions to ensure compliance and customer safety.
✨Prepare for Customer Interaction Scenarios
Think about potential customer complaints or issues that could arise in a café setting. Prepare responses on how you would handle these situations, demonstrating your problem-solving abilities and customer-focused mindset.
