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- Tasks: Deliver and hand over vehicles while providing top-notch customer service.
- Company: Join a dynamic team focused on exceptional fleet operations.
- Benefits: Enjoy 20 + 8 days holiday and employee perks.
- Why this job: Be the face of our brand and make customers' vehicle experiences unforgettable.
- Qualifications: Customer-focused attitude and a passion for vehicles.
- Other info: Opportunity for overnight stays and collaboration with sales teams.
The predicted salary is between 30000 - 40000 £ per year.
We are committed to delivering exceptional customer service and ensuring the smooth operation of our clients’ fleets. We are currently seeking a skilled and customer-focused individual to join our team as a Vehicle Delivery and Handover Specialist. The Vehicle Delivery and Handover Specialist will play a vital role in providing excellent customer service and handover experience to our customers throughout the UK.
In this role, you will be responsible for ensuring the safe and timely delivery of vehicles to customers across the UK. You will also play a crucial role in providing customers with a comprehensive understanding of the vehicle’s features and functionality during the handover process.
As Vehicle Delivery and Handover Specialist, your role will include but not be limited to the following tasks:
- Delivery of new and used vehicles to customers and completing the customer handover procedure in line with company guidelines.
- Demonstrating the functionality of vehicles to customers at handover and demonstration events.
- Vehicle movements as required between EVM and Mercedes-Benz, Iveco, to and from port, MOT centres and test centres etc as required by the sales and aftersales team.
- Accompanying the sales team on demonstration routes with vehicles as required.
- Preparing vehicles for handover by valeting and refreshing as required to ensure that vehicles are presented in tip-top condition and error-free.
- Always present yourself in a professional manner in EVM branded workwear.
- You will be required to stay overnight on occasion as required by the sales and aftersales team.
- Assist the Aftersales and sales team with vehicle movements as required from time to time.
You will report directly to the Aftersales Manager.
Location: Based in Southwater, West Sussex
The Package: 20 + 8 days holiday, Employee benefits portal, Cycle to Work Scheme.
How to apply: Please forward an up-to-date CV to peter.flynn@evmdirect.co.uk or contact our team on 0345 5205160.
Vehicle Delivery and Handover Specialist – Southwater, UK employer: EVMLtd
Contact Detail:
EVMLtd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vehicle Delivery and Handover Specialist – Southwater, UK
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your delivery skills! Since you'll be demonstrating vehicle features, it’s crucial to be confident and clear. Role-play with a friend or family member to get comfortable explaining things in an engaging way.
✨Tip Number 3
Dress to impress! Make sure you’re in smart, branded workwear when you meet them. First impressions matter, and looking professional will set the right tone for your interactions.
✨Tip Number 4
Don’t forget to follow up! After any interviews or meetings, shoot them a quick thank-you email. It shows your enthusiasm and keeps you on their radar. And remember, apply through our website for the best chance!
We think you need these skills to ace Vehicle Delivery and Handover Specialist – Southwater, UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service skills and any relevant experience in vehicle delivery or handover. We want to see how you can bring your unique flair to our team!
Showcase Your Communication Skills: In this role, you'll be interacting with customers a lot. Use your application to demonstrate your ability to explain things clearly and effectively. We love candidates who can connect with people!
Be Professional: Remember, first impressions count! Present yourself well in your application and ensure your CV is free from errors. We appreciate attention to detail, just like we do when preparing vehicles for handover.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at EVMLtd
✨Know Your Vehicles
Make sure you brush up on the features and functionalities of the vehicles you'll be delivering. Being able to confidently explain these to customers during the handover will show that you're knowledgeable and passionate about the role.
✨Customer Service is Key
Since this role is all about providing exceptional customer service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your commitment to customer satisfaction.
✨Dress to Impress
Always present yourself in a professional manner. Even if the interview is casual, dressing smartly shows that you take the opportunity seriously and understand the importance of representing the company well.
✨Be Ready for Practical Scenarios
Prepare for potential practical questions or scenarios related to vehicle delivery and handover. Think about how you would handle various situations, such as a customer who has questions about their new vehicle or a last-minute change in delivery plans.