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- Tasks: Deliver vehicles and provide exceptional handover experiences to customers across the UK.
- Company: Join a dynamic team focused on outstanding customer service in the automotive industry.
- Benefits: Enjoy 20 + 8 days holiday, employee benefits portal, and a Cycle to Work Scheme.
- Why this job: Be part of a vital role that ensures customers receive their vehicles in perfect condition.
- Qualifications: Must have a full clean D Licence and a basic understanding of PSV operation.
- Other info: Flexible hours with opportunities for overnight stays and career growth.
The predicted salary is between 30000 - 40000 £ per year.
We are committed to delivering exceptional customer service and ensuring the smooth operation of our clients’ fleets. We are currently seeking a skilled and customer-focused individual to join our team as a Vehicle Delivery and Handover Specialist.
The Vehicle Delivery and Handover Specialist will play a vital role in providing excellent customer service and handover experience to our customers throughout the UK. In this role, you will be responsible for ensuring the safe and timely delivery of vehicles to customers across the UK. You will also play a crucial role in providing customers with a comprehensive understanding of the vehicle’s features and functionality during the handover process.
As Vehicle Delivery and Handover Specialist, your role will include but not be limited to the following tasks:
- Delivery of new and used vehicles to customers and completing the customer handover procedure in line with company guidelines.
- Demonstrating the functionality of vehicles to customers at handover and demonstration events.
- Vehicle movements as required between EVM and Mercedes-Benz, Iveco, to and from port, MOT centres and test centres etc as required by the sales and aftersales team.
- Accompanying the sales team on demonstration routes with vehicles as required.
- Preparing vehicles for handover by valeting and refreshing as required to ensure that vehicles are presented in tip-top condition and error-free.
- Always present yourself in a professional manner in EVM branded workwear.
- You will be required to stay overnight on occasion as required by the sales and aftersales team.
- Assist the Aftersales and sales team with vehicle movements as required from time to time.
- You will report directly to the Aftersales Manager.
Location: Based in Southwater, West Sussex
The Package: 20 + 8 days holiday, Employee benefits portal, Cycle to Work Scheme.
Knowledge & Experience: The successful candidate for the role of Vehicle Delivery and Handover Specialist should possess the following qualifications, skills, and experience:
- Ability to communicate in a professional manner with customers and fellow employees.
- Flexible, enthusiastic individual who is self-motivated and able to work well under own initiative.
- Full clean D Licence required.
- Basic understanding of PSV operation.
- Must have a PSV Licence.
Strictly no agencies please.
Vehicle Delivery and Handover Specialist – Southwater, UK employer: EVMLtd
Contact Detail:
EVMLtd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vehicle Delivery and Handover Specialist – Southwater, UK
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your delivery skills! Since you'll be demonstrating vehicles, make sure you can confidently explain features and functionalities. Role-play with a friend or family member to get comfortable with the handover process.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team and ready to deliver top-notch service to our customers.
We think you need these skills to ace Vehicle Delivery and Handover Specialist – Southwater, UK
Some tips for your application 🫡
Craft a Stellar CV: Make sure your CV is up-to-date and highlights your relevant experience. Tailor it to showcase your customer service skills and any previous roles that involved vehicle delivery or handover.
Nail the Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how your skills align with what we’re looking for. Keep it friendly yet professional, just like we do at StudySmarter.
Show Off Your Communication Skills: Since this role involves a lot of interaction with customers, make sure to highlight your communication skills in your application. We love candidates who can convey information clearly and professionally!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at EVMLtd
✨Know Your Vehicles
Make sure you brush up on the features and functionalities of the vehicles you'll be delivering. Being able to confidently explain these to customers during the handover will show that you're knowledgeable and passionate about the role.
✨Customer Service is Key
Since this role heavily focuses on customer interaction, think of examples from your past experiences where you've provided excellent customer service. Be ready to discuss how you handle difficult situations and ensure a positive experience for customers.
✨Dress the Part
First impressions matter! Make sure you present yourself in a professional manner, ideally in EVM branded workwear if you have it. This shows that you take the role seriously and are ready to represent the company well.
✨Be Flexible and Ready to Adapt
The job may require overnight stays and flexibility with your schedule. During the interview, express your willingness to adapt to the needs of the sales and aftersales teams. This will demonstrate your commitment to the role and the company.