At a Glance
- Tasks: Lead and manage the workshop team to ensure high-quality vehicle preparation and repairs.
- Company: Join EVM UK, a trusted name in minibus and midi coach sales and aftersales.
- Benefits: Enjoy 25 days holiday, a pension scheme, and employee benefits.
- Other info: Opportunity for career growth and occasional travel for training and support.
- Why this job: Be part of a growing company and make a real impact in the automotive industry.
- Qualifications: Experience in workshop management and strong technical knowledge required.
The predicted salary is between 35000 - 45000 £ per year.
Who are EVM UK?
EVM UK is the specialist sales and aftersales agent for some of Europe’s most trusted minibus and midi coach brands, including EVM, Altas, Ferqui, Indcar, Erener and AOS.
With deep engineering knowledge, a future‑focused mindset, and an unrivalled approach to service, we help public and private sector operators unlock the full potential of their fleets.
Our workshop and aftersales operations play a critical role in ensuring vehicles are prepared, repaired, maintained and presented to the highest standards.
As our business continues to grow, we are looking to strengthen our workshop team with practical, motivated and quality‑focused individuals.
The Role
As Workshop Manager, you will be responsible for the day‑to‑day control, performance and quality output of the EVM UK workshop.
This includes managing technician workload, vehicle preparation, PDI, warranty repairs, retail repairs, internal rework, quality control and workshop compliance.
This is a hands‑on operational management role requiring strong technical understanding, workshop discipline and the ability to keep vehicles moving through the business efficiently and to the correct standard.
The successful candidate will work closely with Aftersales, Parts, Warranty, Engineering and Senior Management to ensure workshop activity supports customer commitments, vehicle delivery targets and EVM’s wider quality standards.
- Manage the daily and weekly workshop resource planning, technician workload and job priorities.
- Schedule and coordinate Field Service Technicians, ensuring field work is planned, prioritised and aligned with customer and operational requirements.
- Control the flow of vehicles through PDI, preparation, warranty, retail, internal and remedial work.
- Ensure work is completed to the correct technical, safety and quality standard.
- Maintain strong quality control over vehicle preparation, repair completion and final inspection.
- Monitor technician productivity, job progress and workshop output.
- Ensure job cards, labour records, parts usage, repair notes and inspection records are completed accurately.
- Work closely with Parts to ensure required components are available and delays are escalated early.
- Support warranty recovery by ensuring repair evidence, photographs, diagnostic reports and technical information are captured correctly.
- Reduce repeat defects, internal rework, avoidable delays and vehicle downtime.
- Lead, support and develop the workshop technician team.
- Maintain high standards of workshop housekeeping, health and safety and safe working practice.
- Communicate clearly with Aftersales, Warranty, Parts, Engineering and Senior Management on job status, delays and technical concerns.
- Ensure all work is carried out in line with company procedures, manufacturer guidance and compliance requirements.
Performance will be measured against agreed KPIs including workshop productivity, job completion, PDI quality, repeat defects, rework levels, job card accuracy, warranty evidence quality, vehicle downtime and health and safety compliance.
- The Package
- Hours Monday to Thursday 8am to 5pm, Friday 8am to 3pm.
- 25 days holiday + Bank holidays.
- Statutory Sick Pay.
- Workplace Pension Scheme.
- Employee Benefits Portal.
- Cycle to Work Scheme.
- Knowledge & Experience
- Proven experience in a Workshop Manager, Workshop Controller, Service Manager, Senior Technician or Technical Supervisor role.
- Experience within Mercedes‑Benz commercial vehicles, PSV, bus, coach, HGV, LCV or specialist vehicle environments would be highly beneficial.
- Strong understanding of vehicle repair, diagnostics, PDI, maintenance and roadworthiness standards.
- Ability to manage multiple live jobs, set priorities and keep work moving efficiently.
- Strong leadership skills with the ability to manage, support and challenge technicians.
- Good understanding of job cards, labour recording, parts usage, warranty evidence and repair documentation.
- Strong communication skills and the ability to work across Workshop, Aftersales, Parts, Warranty, Engineering and Management teams.
- Good IT skills and confidence using workshop, service or dealer management systems.
- Full UK driving licence.
- PSV licence, IRTEC, City & Guilds, NVQ or equivalent technical qualifications would be beneficial but are not essential.
This position offers an exciting opportunity for a capable and experienced workshop professional to take ownership of a key operational area within a growing specialist vehicle business.
We are looking for an exceptional individual who can bring structure, accountability, technical discipline and high standards to our workshop operation.
The role may require occasional UK and international travel for training, supplier visits, customer support or operational requirements.
#J-18808-Ljbffr
Workshop Manager in Southwater employer: EVM UK & IRL
EVM UK is an exceptional employer that values its employees by fostering a collaborative and supportive work culture. As a Parts Advisor, you will benefit from ongoing professional development opportunities and be part of a team that prioritises excellence in customer service and operational efficiency. Located in a dynamic environment, EVM UK offers a unique chance to grow your career while contributing to the success of the commercial vehicle sector.
