Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage customer accounts and support them throughout the loan process.
- Company: Join Evlo, a leading name in consumer finance with a stellar reputation.
- Benefits: Earn up to £32,000, enjoy bonuses, private healthcare, and generous holiday.
- Why this job: Make a real difference in customers' lives while developing your career.
- Qualifications: Experience in financial services and strong communication skills required.
- Other info: Comprehensive training provided and opportunities for charity volunteering.
The predicted salary is between 19200 - 28800 £ per year.
Join Evlo as a Customer Account Manager. Evlo is an established market leader in consumer finance with over 15 years of successful history and a reputation for excellent customer service (4.7/5 on TrustPilot).
Responsibilities
- As a Customer Account Manager you will be involved in the entire loan provision process: speaking to customers, establishing affordability, processing agreements, and supporting customers throughout the loan lifecycle.
- Customer focused with strong communication skills and confidence on phone and face‑to‑face interactions.
- Self‑development and teamwork mindset.
- Enjoy working towards and achieving targets.
Qualifications
- Experience in financial services or a related field.
- Excellent rapport building and detail orientation.
- Strong communication skills (verbal and written).
Salary & Benefits
- Salary up to £32,000 depending on experience.
- Competitive bonus scheme.
- Private healthcare.
- Life assurance.
- Company pension 3% employee to 8% employer contribution.
- 25 days holiday plus Bank Holidays (with purchase/sale options).
- Cycle to Work vouchers.
- Retail discounts.
- Tech scheme.
- 3 Charity Volunteering Days (partnered with OnHand).
Locations
London, Birmingham, and other UK locations available.
Additional Information
Referrals increase your chances of interviewing. This role supports comprehensive training and development for success.
Customer Account Manager in Walsall employer: Evlo
Contact Detail:
Evlo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Account Manager in Walsall
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can land you that interview.
✨Tip Number 2
Practice your pitch! When you get that chance to chat with potential employers, make sure you can confidently explain why you’re the perfect fit for the Customer Account Manager role. We suggest rehearsing with friends or in front of a mirror.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. We recommend mentioning something specific from your conversation to keep you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’ve got loads of resources to help you prepare for interviews and ace them!
We think you need these skills to ace Customer Account Manager in Walsall
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Account Manager role. Highlight your experience in financial services and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your communication skills and explain why you're passionate about customer service. Let us know how you can contribute to our excellent reputation.
Showcase Your Achievements: Don’t just list your responsibilities; highlight your achievements! Whether it’s hitting targets or building strong customer relationships, we love to see how you've made an impact in your previous roles.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application goes directly to us. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Evlo
✨Know Your Stuff
Before the interview, make sure you understand Evlo's services and values. Familiarise yourself with their customer service reputation and be ready to discuss how your experience aligns with their focus on excellent customer care.
✨Showcase Your Communication Skills
As a Customer Account Manager, strong communication is key. Practice articulating your thoughts clearly and confidently. Consider role-playing common customer scenarios to demonstrate your ability to handle various situations effectively.
✨Highlight Your Team Spirit
Evlo values teamwork, so be prepared to share examples of how you've successfully collaborated with others in previous roles. Discuss how you contribute to a positive team environment and support your colleagues in achieving targets.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and Evlo's future goals. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
