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For Companies At a Glance
- Tasks: Manage customer loans and deliver exceptional service throughout the process.
- Company: Leading financial services company in Peterborough with a positive work culture.
- Benefits: Salary up to £32,000, private healthcare, bonus scheme, and generous holidays.
- Why this job: Join a supportive team and make a difference in customer satisfaction.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Comprehensive training provided and opportunities for career growth.
The predicted salary is between 24000 - 32000 £ per year.
A leading financial services company in Peterborough is seeking a Customer Account Manager to handle customer loans and provide excellent service throughout the process.
Ideal candidates have strong communication skills and a focus on customer satisfaction.
The role offers comprehensive training, a salary of up to £32,000 depending on experience, and a range of benefits including private healthcare, a bonus scheme, and generous holidays.
The company fosters a positive work environment and supports employee satisfaction.
Customer Account Manager — Loans & Growth Champion in Peterborough employer: Evlo
Contact Detail:
Evlo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Account Manager — Loans & Growth Champion in Peterborough
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and loans. We want to show off our communication skills and how we can enhance customer satisfaction!
✨Tip Number 3
Dress to impress! Even if the company has a casual vibe, looking sharp can make a great first impression. It shows we’re serious about the role and respect the opportunity.
✨Tip Number 4
Follow up after the interview with a thank-you email. It’s a simple way to express our appreciation and keep us fresh in their minds. Plus, it shows we’re genuinely interested in the position!
We think you need these skills to ace Customer Account Manager — Loans & Growth Champion in Peterborough
Some tips for your application 🫡
Show Your Customer Focus: When writing your application, make sure to highlight your commitment to customer satisfaction. We want to see how you've gone above and beyond for customers in the past!
Communicate Clearly: Strong communication skills are key for this role. Use clear and concise language in your application to demonstrate your ability to convey information effectively.
Tailor Your Experience: Make sure to align your previous experiences with the responsibilities of a Customer Account Manager. We love seeing how your background fits into our vision for the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Evlo
✨Know Your Stuff
Before the interview, make sure you understand the financial services industry, especially around loans. Brush up on common loan types and customer service best practices. This will show that you're not just interested in the role but also knowledgeable about it.
✨Showcase Your Communication Skills
As a Customer Account Manager, strong communication is key. Prepare examples of how you've effectively communicated with customers in the past. Think about times when you resolved issues or provided exceptional service—these stories will highlight your skills.
✨Emphasise Customer Satisfaction
The company values customer satisfaction, so be ready to discuss how you prioritise this in your work. Share specific instances where you went above and beyond for a customer, and how that positively impacted their experience.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
