Arrears Resolution Advisor in England

Arrears Resolution Advisor in England

England Full-Time 26810 - 32768 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Help customers manage arrears and create tailored repayment plans with empathy.
  • Company: Evlo, a direct lender focused on fair and responsible lending.
  • Benefits: Competitive salary, supportive work environment, and opportunities for personal growth.
  • Other info: Join a dynamic team dedicated to positive customer outcomes.
  • Why this job: Make a real difference in people's lives while developing your financial expertise.
  • Qualifications: Strong communication skills and a passion for helping others.

The predicted salary is between 26810 - 32768 £ per year.

Evlo is a direct lender delivering fair, responsible lending for customers facing financial difficulties.

As a Senior Financial Support Advisor, you will help customers manage and clear arrears by creating tailored repayment plans with empathy and regulatory compliance.

You will communicate by phone, email, letters and text, review affordability, and collaborate with Operations, Compliance and Collections to deliver positive outcomes for both customers and the business.

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Arrears Resolution Advisor in England employer: Evlo

Evlo is an exceptional employer that prioritises employee growth and development, offering comprehensive training and clear pathways for career advancement. With a strong focus on teamwork and customer satisfaction, our vibrant work culture fosters collaboration and innovation, making it an ideal environment for those looking to make a meaningful impact in the financial services sector.

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Contact Details:

Evlo Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Arrears Resolution Advisor in England

Tap into Campus Networks

If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.

Get Certified

Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.

Connect on Professional Platforms

Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.

Apply Directly and Be Proactive

Don’t shy away from reaching out directly to firms like Evlo. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.

We think you need these skills to ace Arrears Resolution Advisor in England

Empathy
Regulatory Compliance
Communication Skills
Affordability Assessment
Collaboration
Problem-Solving Skills
Customer Service

Some tips for your application 🫡

Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.

Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Evlo.

Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.

Research and Reflect:Before hitting that 'apply' button on Evlo's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!

How to prepare for a job interview at Evlo

Brush Up on Financial Analysis Skills

Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Evlo.

Prepare for Case Studies

Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.

Show Your Passion for Finance

Since this is a full-time position, employers at Evlo will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.

Network with Industry Professionals

Before your interview, reach out to current or former Evlo employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.