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For Companies At a Glance
- Tasks: Manage customer accounts and assist with loans and collections.
- Company: Top financial services firm in Edinburgh with a strong reputation.
- Benefits: Attractive salary, flexible hours, and opportunities for growth.
- Why this job: Join a dynamic team and help customers achieve their financial goals.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Supportive work environment with training and development programmes.
The predicted salary is between 36000 - 60000 £ per year.
A leading financial services firm in Edinburgh is seeking a Customer Account Manager: Loans & Collections Specialist.
Customer Account Manager: Loans & Collections Specialist in Edinburgh employer: Evlo
Contact Detail:
Evlo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Account Manager: Loans & Collections Specialist in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector, especially those who work in loans and collections. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by researching common questions for Customer Account Managers. We recommend practising your answers with a friend or in front of the mirror to boost your confidence and ensure you shine during the real deal.
✨Tip Number 3
Showcase your skills! When you get the chance to meet potential employers, be ready to discuss your experience in loans and collections. Use specific examples that highlight your problem-solving abilities and customer service skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets the attention it deserves. Plus, we love seeing familiar faces from our community!
We think you need these skills to ace Customer Account Manager: Loans & Collections Specialist in Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Account Manager role. Highlight your experience in loans and collections, and don’t forget to showcase any relevant skills that match what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your background makes you the perfect fit. Keep it engaging and personal!
Showcase Your Achievements: When detailing your experience, focus on your achievements rather than just duties. Numbers speak volumes, so if you’ve improved collections rates or customer satisfaction, let us know!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Evlo
✨Know Your Numbers
As a Customer Account Manager, you'll be dealing with loans and collections, so brush up on key financial metrics. Be prepared to discuss how you’ve managed accounts in the past, including any specific figures or percentages that demonstrate your success.
✨Showcase Your Communication Skills
In this role, effective communication is crucial. Practice articulating your thoughts clearly and confidently. Think of examples where you've successfully resolved customer issues or negotiated terms, as these will highlight your ability to connect with clients.
✨Research the Company
Familiarise yourself with the financial services firm’s values, mission, and recent news. This shows genuine interest and allows you to tailor your answers to align with their goals, making you a more attractive candidate.
✨Prepare for Behavioural Questions
Expect questions that explore how you've handled past situations. Use the STAR method (Situation, Task, Action, Result) to structure your responses. This will help you provide clear and concise answers that demonstrate your problem-solving skills.
