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- Tasks: Guide customers through the loan process and ensure their needs are met.
- Company: Leading consumer finance provider in the UK with a focus on customer service.
- Benefits: Competitive salary up to £30,000, private healthcare, and generous holiday allowances.
- Why this job: Make a real difference in customers' lives while developing your career.
- Qualifications: Excellent communication skills and a strong focus on customer service.
- Other info: Comprehensive training and a bonus scheme included.
The predicted salary is between 24000 - 36000 £ per year.
A leading consumer finance provider in the UK is seeking a Customer Account Manager to help provide loans to customers. This role requires excellent communication skills and a strong focus on customer service. You will guide customers through the loan process and ensure their needs are met.
Along with a competitive salary of up to £30,000, we offer comprehensive training, a bonus scheme, and excellent benefits, including private healthcare and generous holiday allowances.
Customer Account Manager – Loans & Growth in Doncaster employer: Evlo
Contact Detail:
Evlo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Account Manager – Loans & Growth in Doncaster
✨Tip Number 1
Network like a pro! Reach out to people in the finance industry, especially those who work at consumer finance companies. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and loans. We recommend role-playing with a friend or using online resources to boost your confidence and communication skills.
✨Tip Number 3
Showcase your customer service skills during interviews. Share specific examples of how you've helped customers in the past, as this will demonstrate your ability to guide them through the loan process effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company.
We think you need these skills to ace Customer Account Manager – Loans & Growth in Doncaster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your communication skills and customer service experience. We want to see how you can guide customers through processes, so include relevant examples that showcase your strengths.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about helping customers with loans and how your previous experiences make you the perfect fit for this role. Keep it engaging and personal!
Showcase Your Problem-Solving Skills: In the finance world, things don’t always go as planned. We love candidates who can think on their feet! Share specific instances where you've successfully resolved customer issues or improved a process.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Evlo
✨Know Your Stuff
Before the interview, make sure you understand the loan process inside out. Familiarise yourself with common customer queries and how to address them. This will show that you're not just interested in the role but also prepared to help customers effectively.
✨Showcase Your Communication Skills
Since this role requires excellent communication skills, practice articulating your thoughts clearly. You might want to prepare examples of how you've successfully communicated with customers in the past, especially in challenging situations.
✨Emphasise Customer Service
Highlight your commitment to customer service during the interview. Share specific instances where you went above and beyond for a customer. This will demonstrate that you understand the importance of customer satisfaction in the loans sector.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company’s approach to customer service and their training programmes. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
