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For Companies At a Glance
- Tasks: Guide customers through loan applications and maintain communication throughout the process.
- Company: Leading financial services firm based in Edinburgh with a strong reputation.
- Benefits: Competitive salary up to £30,000, bonus scheme, private healthcare, and generous holiday leave.
- Why this job: Join a dynamic team and help customers achieve their financial goals.
- Qualifications: Strong interpersonal skills and a passion for customer service.
- Other info: Exciting opportunity for career growth in the financial sector.
The predicted salary is between 24000 - 36000 £ per year.
A leading financial services firm in Edinburgh is seeking a Customer Account Manager to aid in the loan process for customers.
Key responsibilities include:
- Guiding customers through loan applications
- Maintaining communication with customers
Strong interpersonal skills are essential for success in this role.
The position offers a competitive salary of up to £30,000 based on experience, alongside an attractive bonus scheme and comprehensive benefits including private healthcare and generous holiday leave.
Customer Account Manager: Loans & Collections Specialist employer: Evlo
Contact Detail:
Evlo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Account Manager: Loans & Collections Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector, especially those who work in loans and collections. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer account management. Think about how you would handle specific scenarios in loans and collections, and be ready to showcase your strong interpersonal skills.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website for the best chance at landing that Customer Account Manager role. We’re always looking for passionate individuals who can guide customers through the loan process with ease!
We think you need these skills to ace Customer Account Manager: Loans & Collections Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer account management and loans. We want to see how your skills align with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping customers through the loan process. We love seeing genuine enthusiasm for the role.
Show Off Your Interpersonal Skills: Since strong interpersonal skills are key for this position, make sure to include examples of how you've successfully communicated with customers in the past. We want to know how you build relationships!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Evlo
✨Know Your Stuff
Before the interview, make sure you understand the loan process inside out. Familiarise yourself with common loan types and the application journey. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
As a Customer Account Manager, strong interpersonal skills are key. Prepare examples of how you've successfully communicated with customers in the past. Think about times when you resolved issues or guided someone through a complex process – these stories will highlight your suitability for the role.
✨Ask Smart Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and how success is measured in this role. This not only shows your interest but also helps you determine if the company is the right fit for you.
✨Dress to Impress
First impressions matter, so dress appropriately for the interview. Aim for smart-casual attire that reflects the professional nature of the financial services industry. Feeling good in what you wear can boost your confidence during the interview.
