Evlo is expanding its Financial Support team with Senior Financial Support Advisor roles across the South East. You will help customers in financial difficulty find practical repayment options while ensuring fair outcomes and regulatory compliance.
This is a hybrid role with rotating shifts Monday to Saturday. You will engage customers by phone, email, SMS and written correspondence, assess affordability, and agree sustainable plans while maintaining accurate records.
Senior Financial Support Advisor - Hybrid, Fair Outcomes in Chatham employer: Evlo
Evlo is an exceptional employer that prioritises employee growth and development, offering comprehensive training and clear pathways for career advancement. With a strong focus on teamwork and customer satisfaction, our vibrant work culture fosters collaboration and innovation, making it an ideal environment for those looking to make a meaningful impact in the financial services sector.