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For Companies At a Glance
- Tasks: Help customers navigate financial challenges and create personalised repayment plans.
- Company: Leading financial services provider with a focus on empathy and community impact.
- Benefits: Inclusive workplace, competitive salary, and opportunities for personal growth.
- Why this job: Make a real difference in people's lives while building a rewarding career.
- Qualifications: 2-5 years of experience in financial support and excellent communication skills.
- Other info: Join a team that values employee satisfaction and community engagement.
The predicted salary is between 36000 - 60000 £ per year.
A leading financial services provider in Chatham is seeking a Senior Financial Support Advisor to assist customers facing financial difficulties. The role involves understanding customer situations, designing tailored repayment plans, and ensuring compliance with regulatory standards.
We are looking for someone with:
- 2-5 years of relevant experience
- Strong communication skills
- The ability to provide empathetic support
Join us for a fulfilling career in an inclusive workplace that values employee satisfaction and community impact.
Senior Arrears Support Advisor - Empathetic Financial Help in Chatham employer: Evlo
Contact Detail:
Evlo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Arrears Support Advisor - Empathetic Financial Help in Chatham
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to empathetic financial support. Think about real-life scenarios where you've helped someone through a tough financial situation, and be ready to share those stories!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It shows your enthusiasm and keeps you fresh in their minds.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team and making a difference.
We think you need these skills to ace Senior Arrears Support Advisor - Empathetic Financial Help in Chatham
Some tips for your application 🫡
Show Your Empathy: When writing your application, make sure to highlight your ability to understand and relate to customers' financial situations. Use examples from your past experience that demonstrate your empathetic approach.
Tailor Your Experience: We want to see how your 2-5 years of relevant experience aligns with the role. Be specific about your previous roles and responsibilities, especially those that involved designing repayment plans or providing financial support.
Communicate Clearly: Strong communication skills are key for this position. Ensure your application is well-structured and free of jargon. Use clear language to convey your thoughts and experiences effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Evlo
✨Understand the Role
Before your interview, make sure you thoroughly understand what a Senior Arrears Support Advisor does. Familiarise yourself with the key responsibilities like designing repayment plans and ensuring compliance. This will help you articulate how your experience aligns with the role.
✨Showcase Your Empathy
Since the role requires providing empathetic support, prepare examples from your past experiences where you've successfully helped customers in difficult situations. Highlight your communication skills and how you’ve tailored solutions to meet individual needs.
✨Know the Company
Research the financial services provider and their values. Understanding their approach to customer service and community impact will allow you to connect your personal values with theirs during the interview, making you a more appealing candidate.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This shows your genuine interest in the role and the company. You might ask about their approach to employee satisfaction or how they measure success in this position.
