Senior Arrears Solutions Advisor in Chatham

Senior Arrears Solutions Advisor in Chatham

Chatham Full-Time 27000 - 33000 Β£ / year (est.) No working from home possible
Evlo

At a Glance

  • Tasks: Support customers in financial difficulties by creating personalised repayment plans.
  • Company: Join Evlo, a leading consumer finance company with a supportive team.
  • Benefits: Enjoy a positive work environment and opportunities for personal growth.
  • Other info: Be part of a team dedicated to fair outcomes and quality interactions.
  • Why this job: Make a real difference in people's lives while developing your skills.
  • Qualifications: Empathy and strong communication skills are essential.

The predicted salary is between 27000 - 33000 Β£ per year.

Evlo is hiring a Senior Financial Support Advisor to help customers in financial difficulties through empathetic, regulatorily compliant arrears management.

You will handle phone, email, SMS and letters, building personalized repayment plans and documenting decisions in our systems.

Join a supportive team focused on fair outcomes, quality interactions and a positive customer journey within a leading consumer finance environment.

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Senior Arrears Solutions Advisor in Chatham employer: Evlo

Join a dynamic team as a Customer Account Manager, where you will thrive in a supportive work culture that values communication and collaboration. With opportunities for personal and professional growth, our company offers competitive benefits and a vibrant environment that encourages innovation and teamwork. Located in a bustling area, we provide a unique chance to make a meaningful impact while enjoying a fulfilling career.

Evlo

Contact Details:

Evlo Recruitment Team

We think you need these skills to ace Senior Arrears Solutions Advisor in Chatham

Empathy
Regulatory Compliance
Arrears Management
Communication Skills
Customer Service
Personalised Repayment Planning
Documentation Skills