Evlo, a respected consumer finance lender, is expanding its Financial Support team. Senior Financial Support Advisor role involves helping customers in financial difficulty with fair, tailored repayment options while complying with FCA rules.
This is a hybrid role with home and office working and a rotating pattern Monday to Saturday; you will handle calls, emails, SMS, and written correspondence to deliver compassionate, effective support and sustain positive customer outcomes.
Senior Financial Support Advisor - Hybrid, Empathetic Debt Solutions in Cardiff employer: Evlo
Evlo is an exceptional employer that prioritises employee growth and development, offering comprehensive training and clear pathways for career advancement. With a strong focus on teamwork and customer satisfaction, our vibrant work culture fosters collaboration and innovation, making it an ideal environment for those looking to make a meaningful impact in the financial services sector.