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For Companies At a Glance
- Tasks: Manage customer loan processes and provide top-notch support throughout the loan lifecycle.
- Company: Market leader in consumer finance with a strong focus on customer service.
- Benefits: Competitive salary up to £30,000, bonus scheme, private healthcare, and generous holiday.
- Why this job: Join a dynamic team and make a real difference in customers' financial journeys.
- Qualifications: Strong communication skills and a customer-focused mindset.
The predicted salary is between 21600 - 30000 £ per year.
A market leader in consumer finance is seeking a Customer Account Manager to join their team in Cardiff. In this role, you will manage customer loan processes, ensuring excellent service and support throughout the loan lifecycle.
Applicants should possess strong communication skills and a customer-focused mindset.
Attractive benefits include:
- A competitive salary up to £30,000
- A bonus scheme
- Private healthcare
- Generous holiday
- Opportunities for personal development and charity volunteering
Customer Account Manager – Loans & Growth in Cardiff employer: Evlo
Contact Detail:
Evlo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Account Manager – Loans & Growth in Cardiff
✨Tip Number 1
Network like a pro! Reach out to current or former employees in similar roles on LinkedIn. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and loan management. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your communication skills during the interview. Use clear examples from your past experiences that highlight how you’ve successfully managed customer relationships and resolved issues.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role can keep you top of mind. And remember, apply through our website for the best chance!
We think you need these skills to ace Customer Account Manager – Loans & Growth in Cardiff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and loan management. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about consumer finance and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors – we appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do!
How to prepare for a job interview at Evlo
✨Know Your Stuff
Before the interview, make sure you understand the loan processes and customer service principles relevant to the role. Research the company’s values and how they align with your own. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Communication Skills
As a Customer Account Manager, strong communication is key. Prepare examples of how you've effectively communicated with customers in the past. Think about times when you resolved issues or provided exceptional service, and be ready to share these stories during the interview.
✨Emphasise Your Customer-Focused Mindset
Highlight your commitment to customer satisfaction. Be prepared to discuss how you prioritise customer needs and ensure a positive experience throughout the loan lifecycle. This will show that you’re not just looking for a job, but that you genuinely care about helping customers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company culture, or opportunities for personal development. This shows your interest in the role and helps you determine if it’s the right fit for you.
